Customer Service Administrator
5 months ago
MY Refactory take hard-to-recycle waste or recycled materials and re-introduce them back into the supply chain. We manufacture bespoke products that are 100% recycled & circular. Non-recyclable is not in our vocabulary. Innovation in waste handling and recycling runs deep within our history. With over 30 years of experience in sustainable waste management, we are the experts. Offering full-service recycling management, from collection to repurposing - Creating a circular economy. Utilising our vast knowledge, we can bring new products to the market, derived entirely from waste materials, closing the waste production loop. Our passion lies in preventing waste plastic from entering our natural environment by providing an alternate route.
Job Role:
- Booking deliveries and collections via our couriers daily
- Reporting and record keeping
- Data inputting
- Dealing with any customer complaints
- Checking invoicing from our couriers
- Taking phone calls
- Working closely with the brand/sales manager
- Liaising & working closely with the internal departments
- Being Proactive
- Dealing with Purchase orders
30 Days holiday including bank holidays plus accrue up to 5 extra days per years’ service
Free Parking
Hours: Monday to Friday 8am-5pm (40 hours a week)
Company Pension
Pay: £11.50-£12.50 per hour
Expected hours: 40 per week
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Kingston upon Hull HU8: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 2 years (preferred)
Work Location: In person
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