Hire Administrator

1 week ago


Bathgate, United Kingdom Avis Budget Group Full time

**Hire Administrator**

**Salary: £24,600 - £25,800 OTE**

**Monday - Friday 08:30 - 17:00**

**About the role**:
As a Hire Administrator, you are responsible for looking after our customers rental needs on a day-to-day basis. You will be working in a fast-paced environment where customer requirements are constantly changing, providing a high level of customer service. You will support the customer from their initial enquiry to end of rental off hire, ensuring any customer queries are dealt with. A Hire Administrator plays a key role in the delivery of both fleet and revenue goals. As a Hire Administrator, it is vital that you follow and comply with all relevant legislations.

**Key Responsibilities of a Hire Administrator**:

- Emergency Assistance, support customers to get mobile following a breakdown or accident
- Approving repairs costs with suppliers, challenging excessive costs and obtaining evidence to support costs where required
- Administration, managing out of service planning types on out rental platform, raising purchase orders and logging them for cost control purposes
- Identifying vehicles requiring service and MOT, booking them in and supporting completion
- Any other relevant tasks supporting the wider business

**Requirements**:

- Computer Literate
- Excellent Communicator
- Team Player
- Friendly, positive ‘Can-Do’ attitude
- Looking to take an active role in the development and growth of our business

**Great Rewards for great work**:
Great customer experiences begin with team members who feel valued and respected. That’s why we are committed to looking after our people as much as our customers. We offer:

- 33 days holiday (including Bank holidays)
- A Perkbox account, giving you access to more than 250 perks, including free drinks, cinema tickets, shopping discounts, online GP appointments, fitness classes, learning courses and much more
- Employee Assistance Programme (EAP) provided by Health Assured - 24/7 support for your mental health and wellbeing
- Employee discounts on car rental across Avis Budget Group (including Zipcar)

**Job Types**: Full-time, Permanent

Pay: £24,600.00-£25,800.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Employee mentoring programme
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- Weekend availability

Work Location: In person



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