Mash Management Information Officer

2 weeks ago

London, United Kingdom Cleantech People Full time

**What's involved with this role**:
**Southwark RQ1230692**

**Hybrid working**

The purpose of the role is to ensure that all contacts and referrals to Children’s Social Care and the Multi-Agency Safeguarding Hub (MASH) are processed within agreed timescales and are an accurate record of requests for information and/ or services.

**Key Responsibilities**:

- Maintain confidentiality on all information relating to service users and staff (past and present), ensuring compliance with the Data Protection Act.
- Produce statistical information that supports performance management and operational managerial decision making based upon data that is reliable and of good quality.
- Develop specific knowledge and skills that support the remit of the Senior Performance Analysts - Safeguarding and CareM
- Support training and guidance to managers and practitioners around data and performance management and how these products are utilised to support effective social work practice.
- Support in the research, collation, capture, storage and publication of evidence and datasets to support strategic planning and decision-making within Children and Families.
- Support the updating of analytical products for Children and Families to support strategic planning and commissioning.
- Liaise with colleagues across the to ensure that data and intelligence are shared widely and efficiently.
- Prepare cyclical and ad-hoc Children and Families performance reports and present these to managers and other stakeholders as required.
- Be a champion for statutory data and reporting frameworks for Children and Families and support all necessary data collection, validation, and reporting to support compliance with these.
- Liaise with front line workers and managers to provide appropriate support, guidance, and advice within Children and Families to improve data and performance monitoring, completion of statutory returns and facilitate the provision of operational management information to Children and Families to agreed timetables and specifications.
- Represent the MASH at internal and external meetings liaising with a range of partner agencies, providing regular feedback on service development and improvement initiatives.
- Provide training, support and guidance to members of the MASH in relation to the use of IT systems that are used to manage the work flow within the hub.

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF.**

**_If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity._**

**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Qualifications**:

- Relevant professional qualification or experience of children’s services.

**Skills & Experience**:

- Experience of performance management, data cleanliness, quality assurance processes and operations in a high performing team.
- Ability to support in the production of information for external regulators including for inspection.
- Experience of data protection and safeguarding frameworks.
- Ability to produce performance information, quality intelligence and analysis products which support service improvement
- Experience of using a range of software and systems relevant to children’s services in support of data extraction, manipulation, presentation and submission
- Good understanding of the national and local context for children’s services, including Early Help, Safeguarding and Looked After Children including Care Leavers.
- Good analytical and numerical skills and a demonstrable ability to work with datasets.
- Good communication skills both written and oral and ability to communicate clearly to a range of stakeholders in Children and Families.
- Experience of managing referrals within Children’s Services
- Experience of working with multiple agencies to facilitate holistic support.
- Understanding of current issues in social work practice and services in place to safeguard children and young people.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).

S **Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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