Band 2 Clerical Officer
2 weeks ago
Job title : Band 2 Clerical Officer - Derry/Londonderry
Location : Derry/Londonderry
Duration : Temporary
Rate : 9.50 p/h
Hours : 37.5 hpw
**MAIN RESPONSIBILITIES**:
1. Taking phonecalls and dealing with general ICT enquiries
2. Logging and providing updates on Faults on the ICT Service Desk
3. Reporting faults to Third party companies/ monitoring progress
4. Checking ICT portal, verifying and assigning faults
5. Password Resets - Windows/Systems
6. Creating E mail accounts and profiles
7. Maintaining company Active Directory System
8. Liaising with Third Party Companies - logging faults and monitoring response times/progress
9. Managing /Updating Telephone Master Lists
10. First line triaging of faults and requests.
11. Processing/ recording invoices - maintaining invoicing information
12. Logging movement of IT Assets
13. Checking E mail Release Inbox and releasing E mails where appropriate
14. Sorting and distribution of incoming post
15. Maintaining stocks and ordering office supplies when required
16. Covering Reception, dealing with Enquiries, Visitors etc
17. IT Training Administration
Criteria
- 5 GCSE’s (Grades A-C) including English Language or
equivalent or higher educational standard*
OR
2 years administrative / clerical experience
Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment NI Ltd adheres to all current employment legislation.
**Job Types**: Full-time, Temporary contract
**Salary**: £9.50 per hour
Schedule:
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- admin/clerical: 1 year (preferred)
Work Location: One location
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