Housing Officer

3 weeks ago


Camberley, United Kingdom BDS Recruitment Full time

BDS are currently recruiting for an experienced Housing Officer to cover the Camberley and the surrounding areas on behalf of a well-known housing association.

This is a full time of 35 hours per week ( no evenings or weekends)

Contracted position 31.03.2032 paying £38,649 per annum.

The role will involve
- Dealing with tenancy enquiries, General inspections ,Handling low-level ASB's, Mutual Exchanges
- Provide day to day support to staff with complex cases (such as ASB, rent arrears etc) through attending meetings with customer partners and drawing up action plans subsequently
- Manage a small number of our temporary accommodation schemes and provide support to residents living there
- Support staff to resolve complex complaints and monitor and manage the early resolution stage ensuring all actions are completed.
- Sales and rents, administer collections, and develop policies to deal with and minimise arrears
- interview tenants and give advice on tenant-landlord relationships, house purchasing and benefits
- inspect properties
- lettings
- manage improvement loans and grants and administering repair and maintenance programmes
- manage nuisance orders, collect information and refer cases to the neighbourhood nuisance team
- prepare cases and attend court hearings
- handle breaches of tenancy and leasehold agreements, which could culminate in carrying out evictions

Pay: £37,399.00-£38,649.00 per year

Schedule:

- Monday to Friday
- No weekends



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