Travel Trainer

3 days ago

Chorley, United Kingdom Succeed Recruitment Solutions Full time

**Are you an experienced Trainer, looking for a new opportunity within the travel sector? If so, we'd love to hear from you you as our client, a leading travel organisation based in Lancashire, look to add a Trainer to their growing team.**

Previous experience gained within a similar training role is essential for the position, along with excellent product knowledge of the travel and cruise sector, excellent verbal and written communication skills and a very friendly and confident approach.In return, our client can offer a competitive salary plus excellent benefits and the flexibility to split your week with two days working in the office and three from home.

**Role of Travel Trainer**:

- Create & conduct engaging training and development content to be delivered on a continuous basis to all new and existing employees, both face to face and virtually
- Liaise with Contact Centre management to identify and deliver Training requirements
- Create and deliver in-house training for all departments
- Work cross-functionally with sales, customer relations, customer service and product teams to ensure effective collaboration and improvement where necessary
- Create training and delivering weekly drop-in sessions which is open to all employees
- Work with the Training Team to create and deliver leadership modules from basic to advance level for junior and middle management team
- Proactively identify any new learning techniques and innovations that will enhance the training department and discuss with the Head of Sales with the objective of embracing new developments into new sessions
- Ensure all managers are aware of the process needed to raise training requirements for individual employees.
- Develop relevant training, reference and development content that all sales consultants can use daily to support packaging performance

**Skills required for the role**:

- Previous experience in a similar training role
- Travel and cruise sector knowledge
- Excellent knowledge of tailor-made packaging
- Able to deliver training to all abilities and identify any additional training needs that may be required.
- Ability to communicate well to all, internally, externally and virtually
- Highly organised and proactive approach
- A professional and welcoming attitude, confident, friendly and approachable
- Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs. _

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