![BSG Financial Solutions Ltd](https://media.trabajo.org/img/noimg.jpg)
Employee Benefits Administrator
4 weeks ago
**Introduction**
You will be based at our office initially [Unit 3, Chestnut House, Farm Close, Shenley, Radlett, Hertfordshire, WD7 9AD] with an option to discuss hybrid working once you are assessed as being fully competent and dependable.
**Salary**: Full time [37.5 hour] equivalent rate of £26,500 - £28,000 dependent on overall compatibility with our requirements.
Previous experience: If you have administration experience in school, project or facilitation roles you could be very well suited to this opportunity.
**Overview of Role**
You will provide a first-class administration service to support the Employee Benefits Specialist, allowing the specialist to focus customer relationships, developing the business and growing fee income.
**Responsibilities**
Handle and administer quotes
Deal with underwriting/information requests
Ensure all information held is accurate and up to date and complies with relevant data protection regulations
Reconcile monthly commission statements
Deal with post and telephone queries
Assist in the promotion of added value services
Manage projects
Communicating with customers and insurers to ensure timely processing and resolve issues
Resolving questions and problems by interpreting benefit policies and procedures
Preparing required reports
In summary, you are responsible for administering and managing the promises we make to customers, communicating with insurance providers, and ensuring we get it right first time, on time. Your expertise, passion and commitment will contribute to customer satisfaction, retention, and overall business success.
**Competencies/Skills required**
There is no need for previous experience related to our business, we are looking for someone who loves doing administration work and has evidence of previous experience
Proficient with Microsoft Office
Excellent analytical, organisation, time management & prioritisation skills
High attention to detail
Strong communication, interpersonal and negotiation skills
Logical thinking
Respects confidentiality
Strong work ethic and team player
Ability and initiative to achieve agreed outcomes without supervision
Loves the challenge of demanding deadlines
**Job Type**: Part-time
Pay: £26,500.00-£28,000.00 per year
Expected hours: 24 - 30 per week
**Benefits**:
- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Work from home
Schedule:
- Monday to Friday
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
**Location**:
- Radlett (preferred)
Work Location: Hybrid remote in Radlett
Reference ID: GR0524
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