Commercial Warranty Assistant
2 weeks ago
Energy-E262
Commercial Warranty Assistant - Full Time - Leeds, United Kingdom
**Join Our Team as a Commercial Warranty Assistant**
Are you enthusiastic about providing remarkable support and assistance in a committed business environment? Do you thrive in roles where attention to detail and organisational skills are paramount? If so, we have the opportunity for you
At Sulzer, we pride ourselves on delivering top-quality equipment and outstanding service to our customers. As part of our commitment to excellence, we are seeking a dedicated Commerical Warranty Assistant to join our team. You'll work closely with our Warranty Manager, Commercial Manager, and Head of Projects to ensure the effective handling of warranty issues, supporting our overall business plan.
**Why Join Us?**
At Sulzer, you'll be part of a collaborative team dedicated to delivering excellence. We offer opportunities for growth, a supportive work environment, and the chance to make a real impact in the industry.
**Your main task and responsibilities**:
- Supporting the Warranty Manager in achieving project deliverables including but not limited to preparation of financial and commercial outputs
- Support the Warranty Manager with fielding and handling all warranty claims
- Facilitation of Root Cause Analysis meetings
- Assisting the Commercial Manager with various ad hoc commercial contract administrative tasks
- Drafting Contract Advice Notes and managing Client Contract Documents
- Cultivate relationships with key internal departments and external partners
- Deliver prompt feedback on warranty progress to colleagues
- Foster robust relationships with customers and suppliers to mitigate risk and maximise opportunities
**To succeed in this role, you will need**:
- Relevant experience within a technical or manufacturing industry
- Knowledge or experience of working to commercial contracts
- Supplier/Customer management experience is essential
- Excellent communication, negotiation, and relationship management skills
- Customer service orientation and cultural awareness
- Strong organisational skills with attention to detail
- Ability to work independently and adapt to change
- Experience in industry-related project management support
- Familiarity with supplier/customer management and computer skills
- Knowledge of SAP is advantageous
- #LI-Hybrid
**What we offer you**:
- We offer excellent opportunities to develop, along with a competitive salary and company bonus scheme.
- 33 days holiday (inclusive of bank holidays) + service days
- Defined contribution pension scheme
- Employee Assistance Program
- On-site car parking
- Access to a wide range of discounts on Everyday Shopping, Entertainment, and Lifestyle
- Long service awards
You will be a part of the **Flow Equipment division** based at our site in **Leeds**. You will be welcomed into a small and supportive department that enjoy working in a fast-paced environment within a global company.
**Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.**
IndeedHP
At Sulzer, you are empowered to deliver superior results. As a pioneer in industry we have a proud heritage of innovation and continue to evolve for the future. Join our story and create your own impact by developing your expertise and building solutions that help make our lives safer, smarter and more sustainable
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States. Come and join our story
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