Sales Associate

3 months ago

Ellesmere Port, United Kingdom McArthurGlen Designer Outlets Full time

**Job description** **Join us now for the chance to be part of an amazing team and be responsible for providing our customers with a memorable shopping experience**

As a Sales Associate you will inspire our customers, deliver an excellent service, and help maintain the highest standards on our shop floor.

The North Face is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together. This is our calling.

The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.

**Let’s talk about the role**

We believe that our Sales Associates have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organization but empower our people to take responsibility at store level.

**How you’ll make a difference**

We expect that our Sales Associates help deliver a memorable retail experience by:

- Providing the highest level of customer service, ensuring that all customers are treated with respect
- Developing a thorough knowledge of products in store
- Maintaining merchandising standards in accordance with brand guidelines
- Keeping up to date with current trends and the brand’s place within the market
- Following all operational procedures in the store and in the stock room.

**What makes you the perfect Sales Associate?**
- You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
- You have a positive can-do attitude, facing all situations in the store
- You are passionate about our brand, fashion, and retail in general
- You have excellent written and verbal communication in English (another language is a plus but not necessary)
- You are flexible when it comes to working weekends, evenings and holidays as necessary

Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

***

Job Reference: CHE03436

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