Retail Sales Associate
2 months ago
About PVH
PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. Our mission is to inspire passion in our people and create a positive impact on the world.
The Role
We are seeking a highly motivated and customer-focused Sales Associate to join our team at Calvin Klein. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.
Responsibilities
- Provide exceptional customer service and ensure high levels of customer satisfaction.
- Be the first point of contact for customers, answering queries and resolving issues.
- Develop and maintain in-depth product knowledge to provide expert advice to customers.
- Build and maintain professional relationships with customers to drive repeat business.
- Assist customers with outfit building and provide recommendations on products.
- Assess customer needs and provide assistance and information on product features.
- Drive store KPIs and suggest ways to improve.
- Ensure shop and stock room maintenance, presentation, and organization are of the highest standard.
Requirements
- You will have a previous track record in hospitality or retail.
- You will be an effective communicator with the ability to build relationships with ease.
- You will be a team player who recognizes and celebrates the contributions and achievements of others.
- You will work well with change, being able to quickly adapt and work with pace.
- You will be energetic and authentic, showing a clear presence on the shop floor.
- You will approach all issues with a 'can do' approach and act with initiative to find in-store solutions.
What We Offer
PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.
We believe in fostering an inclusive and diverse community of associates with a strong sense of belonging. We take pride in working with top talent from every walk of life and corner of the world.
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