Retail Sales Associate

2 months ago

Ellesmere Port, Cheshire, United Kingdom PVH Full time

About PVH

PVH is a global leader in the fashion industry, with a portfolio of iconic brands including Calvin Klein and Tommy Hilfiger. Our mission is to inspire passion in our people and create a positive impact on the world.

The Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Calvin Klein. As a Sales Associate, you will play a key role in delivering exceptional customer service and driving sales growth.

Responsibilities

  • Provide exceptional customer service and ensure high levels of customer satisfaction.
  • Be the first point of contact for customers, answering queries and resolving issues.
  • Develop and maintain in-depth product knowledge to provide expert advice to customers.
  • Build and maintain professional relationships with customers to drive repeat business.
  • Assist customers with outfit building and provide recommendations on products.
  • Assess customer needs and provide assistance and information on product features.
  • Drive store KPIs and suggest ways to improve.
  • Ensure shop and stock room maintenance, presentation, and organization are of the highest standard.

Requirements

  • You will have a previous track record in hospitality or retail.
  • You will be an effective communicator with the ability to build relationships with ease.
  • You will be a team player who recognizes and celebrates the contributions and achievements of others.
  • You will work well with change, being able to quickly adapt and work with pace.
  • You will be energetic and authentic, showing a clear presence on the shop floor.
  • You will approach all issues with a 'can do' approach and act with initiative to find in-store solutions.

What We Offer

PVH is committed to providing a competitive and comprehensive benefits program that offers the protection, peace of mind, and flexibility designed to support our associates – both at home and at work.

We believe in fostering an inclusive and diverse community of associates with a strong sense of belonging. We take pride in working with top talent from every walk of life and corner of the world.

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