Billing

1 month ago

AshtonUnderLyne, United Kingdom OT Group Full time

**Key responsibilities & accountabilities**
- Sending Statements & copy invoices where requested.
- Produce reports / invoices for clients for all system requirements.
- Dealing with internal & external client queries
- Update data which triggers monthly reporting
- Ensure customers are invoiced promptly in accordance with their requirements.
- Raising any ad-hoc invoices as and when required in an accurate & timely manner & the manual invoices reconcile with system generated invoices.
- Monthly invoice reconciliations
- Deal with customer’s enquiries and able to identify & manage the need for credit notes.
- Liaising with internal departments to resolve queries.
- Be able to produce and manipulate Excel workbooks to intermediate level.
- Contact a list of customers in association with billing to ensure that bills raised will be paid.
- Other ad-hoc duties.
- Clearing down contra transactions on ledgers

**Key competencies**

**Agility** - Ability to demonstrate quick decision making. Responsive to customer needs and is focused on delivery. Willing and able to adapt and flex approach to changing business and customer needs.
- Customer focused and able to flex approach to meet different stakeholder requirements
- Delivers on commitments
- Able to manage in ambiguity and manage multiple priorities

Identifies change opportunities and drives change through the company

**Partnership** - Collaborates across the company and fosters long term relationships internally and externally. Communicates effectively, managing all stakeholders. Promotes effective team working which supports knowledge sharing and a positive and respectful working environment.
- Pragmatic approach
- Creates an environment where individuals can openly question, share information and give feedback.
- Possess a positive attitude, with a high emphasis on building solid customer relationships, both internal and external.
- Genuinely values others’ input and expertise and is willing to learn from others

**Innovation** - Proactively seeks ways to improve products, services and processes. Demonstrates a creative approach to solving problems and generating innovative solutions, which may include simplification, automation and digitisation.
- Understands the bigger picture
- Questions and challenges others to get to the root of people and business issues
- Curious, drives changes across the business through people and culture

**Integrity** - Takes accountability and owns issues. Finds solutions to challenges and is trusted to deliver consistent high quality outputs.
- Maintains highest levels of integrity and confidentiality
- Demonstrates empathy, tact and diplomacy when dealing with sensitive/ difficult situations
- Takes accountability for delivering consistent high quality outputs
- Openly challenges poor practices

**Qualifications or equivalent experience**
- Relevant accounting qualification preferred but not essential.
- experience of accounts receivable preferred
- Competent in Microsoft Office Suite (Excel - intermediate/advanced level)
- D365 Experience preferred

**Skills & Knowledge**
- Customer focussed, the ability to understand the needs and priorities of our customers and the desire to deliver an outstanding service with a calm professional approach.
- Must be flexible and open to meeting the companies changing priorities when required.

**Department**:Finance**Job Type**:Full Time**Job Location**:Ashton-under-Lyne**Salary**:Dependent on experience

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