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Key Worker

1 month ago

Bank Station, United Kingdom South Yorkshire Housing Association Full time

**Key Worker**

**Permanent, Full Time**

We have an exciting opportunity for an enthusiastic, positive and innovative individual to join our dedicated team at our supported accommodation service for homeless families in Sheffield.

The project provides a support service with the aim of achieving independent living for homeless families. This role is specifically working with families who have No Recourse to Public Funds.

Your duties will include assisting customers to participate in employment, education, social and leisure activities and actively seek opportunities for them to be fully integrated members of their communities. You need to be able to build relationships with vulnerable homeless people to help them identify and achieve their outcome plans in a focussed way.

**Some of SYHA’s benefits**:

- Starting salary: £20,601 per annum (pro-rata) plus Essential Car User Allowance of £94.36 per month, plus mileage expenses
- Working Hours: 37 hours Monday to Friday
- Generous holiday entitlement - 27 days annual leave, statutory bank holidays plus an additional 4 SYHA days.
- Pension contribution
- Excellent Flexible working options including, condensed hours, Part Time and job share.
- Excellent benefits including:

- SYHA Rewards - employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health
- Westfield Health (employer paid)
- Counselling
- Discounted Gym membership
- Cycle to work scheme
- Access to a wide range of programmes to train and develop you including access to the Institute of Employability Professionals.

For more information about our range of benefits, please visit the Your Wellbeing and Feeling at Home pages on our Careers site.

**More about the role**:
Our aim is to provide a stable home and intensive personalised support to homeless families with multiple and complex needs. You will work in a team that delivers on site support. You will have your own caseload which you will assist to identify secure move on accommodation. The role can be challenging but is highly rewarding.

The role of a Key Worker is to:

- Show enthusiasm for helping others, be approachable and encouraging with customers to support them in achieving their goals and aspirations
- Support our customers to gain the individual skills required to live more independent lives.
- Participate in multi agency working with agencies such as: social services, drug and alcohol services, domestic abuse services.
- Be capable to create, develop and effectively review written needs and risk assessments and outcome plans.
- Demonstrate a positive, sensitive and constructive approach to working with customers, colleagues and professionals.

**Who you are**:

- Have experience of supporting vulnerable people
- Demonstrate an understanding of individual supports needs and how to positively manage risk, whilst supporting our customers on their recovery journey
- Be a great communicator both verbally and in writing
- Have good problem-solving skills
- Capability to use a wide range of digital software
- Great organisational and observational skills
- Be able to manage conflict
- Be able to build positive relationships
- Possess a positive "Can Do" solution focused attitude
- Have full UK driving licence and access to your own car

**Who we are**:
At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways - from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

**Closing Date**: 24th April 2023

**Interview Date**: 4th May 2023

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