Terms and Conditions of Service Executive Officer

5 months ago

Ash, United Kingdom Ministry of Defence Full time

**Details**:
**Reference number**:

- 317659**Salary**:

- £28,300- 2000 pa Recruitment and Retention allowance payable to stall located at Air Command- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Business area**:

- MOD - Air - The Terms and Conditions of Service (TCoS) Team is located at HQ Air Command. A small but busy team, they are responsible for supporting the mission 'To deliver the people aspects of the RAF Strategy and build a work force fit for the future - through inc**Type of role**:

- Human Resources**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 1Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Walter's Ash, South East England, HP14 4UEAbout the job

**Job summary**:
An opportunity has arisen to join TCoS as an Executive Officer (EO) to work alongside other EOs and Administrative Officer (AO) within a fast paced processing hub. Additionally, there will be some line management responsibilities for AOs within the team.

This position is advertised at 37 hours per week.

**Job description**:
The role is varied and wide ranging, duties will include:

- Develop a thorough understanding of policies, processes and procedures relevant to TCoS
- Processes carried out by the TCoS teams include:

- Termination tasks
- Promotion tasks
- Change of Engagement/Further Service tasks
- Employment Review Boards tasks
- Engage with complex case work as directed by SO2 TCoS
- Support AOs with challenging queries from customers and stakeholders
- Mentor and train new starters
- Allocate tasks within the team to ensure that all requests are dealt with in a timely manner
- Be prepared to carry out day-to-day TCoS tasks to support the operational output of the team
- Carry out maintenance and management checks on TCoS registers/spreadsheets on a regular basis. Ensure AOs are carrying out their weekly checks
- Run JPA/Scio reports, analyse the information and identify any data cleansing or rectification work required.
- Allocate suitable data or rectification projects to team AOs
- Effectively analyse data and source statistical information for Freedom of Information or Service Complaint requests
- With other EOs, manage and update the TCoS SharePoint on Line (SPOL) sites
- With other EOs, manage and update the TCoS website page
- Liaise with the digital development teams to facilitate digitisation of TCoS processes
- Engage with external stakeholders as required
- Cover for SO2 TCoS and the other SO3 TCoS as required
- Carry out other duties, commensurate with your grade and appropriate to the work of TCoS, as detailed by Line Management

**Person specification**:
This role is suited to someone who is highly organised, confident in using IT and enjoys being part of a high performing team.
- A broad familiarity with the Armed Forces and the RAF in particular with some knowledge of RAF organisation and terminology.
- Strong IT skills with a good knowledge of Microsoft Office, in particular Excel and SharePoint. Experience using databases and previous experience of utilising JPA is desirable.
- Excellent administrative skills and attention to detail.
- Well-developed interpersonal skills.
- The ability to prioritise effectively balancing the needs of the team and customer base.

**Behaviours**:
We'll assess you against these behaviours during the selection process:

- Leadership
- Changing and Improving
- Communicating and Influencing
- Making Effective Decisions
- Seeing the Big Picture

**Benefits**:

- Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
- Enhanced maternity, paternity and adoption pay
- 25 days annual leave per year (increasing by one day per year to a maximum of 30 days)
- 8 Public holidays per year with an additional day's leave for HM the King's birthday
- Subsidised membership to a fitness suite and lunchtime/evening military led classes
- Cafe and shop on site
- Excellent travel links and free parking

The post does not offer relocation expenses.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting

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