Sales Support

2 weeks ago

Aberdeenshire, United Kingdom FC Lane Electronics Full time

FC Lane Electronics is hiring for two **Sales Support**roles.

**Two Sales Support roles available**
**West Sussex, RH13 0RN**
- **£19,000 - £24,000 depending on experience**

**Please Note: Applicants must be authorised to work in the UK**

FC Lane Electronics is a highly successful electrical connector products distributor offering the widest available selection of interconnection solutions from many of the industry’s leading connector manufacturers.

We are recruiting for two Sales Support members to join our established and friendly team in a stunning rural location.

**The Internal Sales Support Assistant Role**:
**Temp-perm**
- Interrogate the internal stock control system in order to quote on price and advise delivery timescales for items held in the Company’s stockholding or via in-house assembly
- Liaise with internal personnel and/or functions such as Sales Advisors, Sales Order Processing, Procurement, Production Control and Assembly, as necessary
- Provide administrative and clerical support to the Sales team, especially covering for holiday/sickness periods
- To undertake other reasonable tasks within known capabilities to support the smooth running of the Department

**The Internal Sales Advisor Role**:
**Full time, permanent**
- Interrogate the internal stock control system in order to quote on price and advise delivery timescales for items held in the Company’s stockholding
- To provide accurate, up-to-date information to customers in relation to products and parts
- To take sales orders from customers
- To liaise with internal functions such as Procurement, Sales Order Processing, Production Control and Assembly as necessary
- Source appropriate price and delivery options from external suppliers/manufacturers where necessary for franchised and non-franchised products
- To support the Company’s field-based sales representatives where required
- Maximise sales on related component accessories wherever possible
- Following up quotations where required
- Negotiate pricing terms as appropriate and in accordance with Company procedures
- To provide support with Sales Order Processing, especially covering for holiday/sickness periods
- To undertake other reasonable tasks, within known capabilities, in order to ensure the smooth running of the department

**About You**:

- Previous manufacturing/distribution experience is preferable
- Computer literate and familiar with stock control software/systems
- Excellent telephone manner
- Effective written and oral communication skills
- Good numeracy skills in order to calculate correct pricing of products and parts
- A willingness to learn new skills quickly
- The ability to deliver excellent customer service and product knowledge
- Must be able to respond to pressure in a positive manner
- Flexible attitude and attention to detail with a strong emphasis on teamwork
- The ability to work unsupervised and on own initiative essential
- A positive, ‘can-do’ attitude
- The ability to achieve deadlines where necessary
- Must possess own transport due to work location

**Benefits**:
FC Lane Electronics is the UK’s leading electrical connector distributor

These Sales Support positions are a great opportunity to join a well-established, family-owned company with an excellent reputation and a very low staff turnover.
- Competitive salary
- Company bonus scheme
- Long-term service awards.
- 28 days holiday (including Bank Holidays) with a rise to 33 days with service
- pension scheme and access to their private medical scheme.

**You must be authorised to work in the UK. No agencies please.**

Other suitable skills and experience includes Sales, Sales Support, Sales Administrator, Internal Sales, Sales Assistant, Customer Service

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