Customer Support

7 months ago


Andover, United Kingdom MOR Solutions Full time

**MOR Solutions Vacancy**

**Job Title**: Customer Support
**Location**: Andover Hampshire
**Position**: Permanent.

**MOR Solutions Limited**

Based on the outskirts of Andover, we create and supply software for businesses within the leisure industry. The company was born from needs within the leisure industry and has evolved to provide a dynamic solution for private businesses. Our main clients are private swim schools, who use our software to help with the day-to-day running of their business.

**Main Duties**:
**Responsibilities**:

- Conduct training sessions for clients on our system, ensuring a comprehensive understanding of its features and functionalities.
- Create and update training materials to reflect system updates and improvements.
- Ensure all documentation is accurate and up-to-date

**Contract Length**:
**Hours of work**:
Monday - Friday 9:00am till 5:00pm

**Salary**:
£22,000.00 per annum

**Holiday**:
28 Days (Pro-rata Inc bank holidays)

**Experience/Skills**:

- Previous experience in customer support/service
- Excellent communication skills, both written and verbal, with a great telephone manner.
- Strong problem-solving abilities and attention to detail.
- Must be competent in Microsoft Office Suite

**Qualifications**:
Maths & English - GCSE (or equivalent) grades A-C

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Andover: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (required)

**Experience**:

- customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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