Customer Support Advisor
1 week ago
Andover
Apply Now to Join Stannah Are you a passionate Customer Support Advisor, ready for your next job? Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team. As a
Customer Support Advisor
you will be supporting accounts for our distributors who are located outside of the UK. We are looking for a customer support advisor who has excellent communication skills, with a high level of attention to detail. The ability to communicate effectively and offer a high level of Customer Support to our global distributors. This role is to work alongside our Global Distributors to ensure the successful delivery and installation of the Stannah product with the customer. Ideal candidates will have previously worked within a customer support business to business focused environment. Ideally with Advisor experience to help decision making, planning and prioritising your own workload. Key Responsibilities: Process, support and communicate with distributor throughout the order process Provide 121 account support for a number of our global distributors Troubleshoot and resolve product or service related issues Track and record all issues in CRM Identify recurring issues and highlight to internal departments for improvement Work within agreed SLAs Understand different distributor needs and adapt your approach to meet those needs Minimum Requirements / Qualifications: Proven experience of working within a business to business environment Proven experience handling complaints and investigating route course Company Information: Stannah is a British family owned company, who provide elevators, escalators and moving walkways and manufacture stairlifts and platform lifts, we offer repairs and servicing 24 hours a day 365 days a year.
The family is now in their fifth generation and play a hands-on role in running the business, ensuring the family ethos and values are maintained. Our salaries, benefits packages and supportive working environments attract the best people who strive to offer quality and dedication within their work. We are a company who are pioneers of forward thinking, we never forget that vital to our success are the amazing people who work for us and the commitment we have to our customers. We have carefully selected the following benefits which complement our employees’ lifestyles. Benefits Include: Market Aligned Salary, paid on a monthly basis 25 days holiday, plus bank holidays Holiday scheme to buy extra days’ annual leave Pension Scheme. Matched contribution/salary sacrifice SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more Life Assurance Scheme Long Service award scheme, with holiday benefit Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more Employee Assistance Programme. A workplace initiative to support and enhance well-being Enhanced maternity and paternity provision Free parking #alljobs
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Customer Support Advisor
1 week ago
Andover, United Kingdom Stannah Full timeCustomer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...
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Customer Support Advisor
1 week ago
Andover, United Kingdom Stannah Full timeCustomer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...
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Customer Support Advisor
1 week ago
Andover, United Kingdom Stannah Full timeCustomer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...
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Lead Customer Support Advisor
6 days ago
Andover, United Kingdom Stannah Full timeLead Customer Support Advisor Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a Lead Customer Support Advisor to join the Customer Service Department based at Andover. This job will involve providing leadership support to the customer support team, as well as actively handling customer enquiries.Ensuring delivery of...
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Customer Service Advisor
1 month ago
Andover, United Kingdom TLP Full timeCustomer Service Advisor Job Description: TLP Recruitment are seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...
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Customer Service Advisor
1 week ago
Andover, United Kingdom TLP Full timeCustomer Service AdvisorJob Description:TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...
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Customer Service Advisor
2 weeks ago
Andover, United Kingdom TLP Full timeCustomer Service AdvisorJob Description:TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...
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Customer Service Advisor
1 month ago
Andover, United Kingdom TLP Full timeCustomer Service AdvisorJob Description:TLP Recruitmentare seeking a highly motivated and customer-oriented Service Advisor to join a dynamic team. As a Service Advisor, you will play acrucial role in providing exceptional customer service and ensuring the smooth operation of the dealership. Ideally you will have experience working in the Motorhome/car...
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Customer Support Advisor
1 week ago
Andover, Hampshire, SP10 3QN, Andover, United Kingdom Stannah Full timeCustomer Support Advisor Job Andover Apply Now to Join StannahAre you a passionate Customer Support Advisor, ready for your next job?Stannah have an exciting position available at their offices in Andover to join their Global Customer Service Team.As a Customer Support Advisor you will be supporting accounts for our distributors who are located outside of...
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Customer Service Advisor
6 months ago
Andover, United Kingdom Attega Group Ltd Full time**Customer Service Advisor** **£13.44 per hour** **Andover** **Full Time | Temporary to Permanent** **Monday to Friday 9am - 5pm** **Do you enjoy helping customers and have communication skills?** **Are you immediately available or have little notice?** **Attega Group **is currently partnering exclusively with our client in recruiting a customer...
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Customer Service Advisor
6 months ago
Andover, United Kingdom TS Group International Full time**Customer Service Advisor - Part Time** **£16,081.00** **Andover** **Part Time - Permanent - Monday to Friday 9.30am -2.30pm** **Do you enjoy helping customers and have communication skills?** **Attega Group **is currently recruiting a customer service advisor to join the team. In return, we are offering a salary of **£**16,081 PA plus 25 days annual...
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Customer Accounts Advisor
6 months ago
Andover, United Kingdom Essential Employment Full time**Customer Accounts Advisor needed in Andover Paying £13.88 per hr ref 5240905** **Full time hours on a temporary basis** - Undertake a range of duties, such as chasing accounts with low level arrears, pursuing garage, sewage and recharge debts. - Dealing with customer refunds and housing benefit overpayments. - Updating housing benefit entitlements. - You...
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Christmas Customer Advisor
6 months ago
Andover, United Kingdom Boots Full timeSummary Job Reference: - 218710BR Andover, Chantry Centre Fixed Term We are now recruiting Christmas Customer Advisors for our Andover, Chantry Centre store. Available shift patterns: 12-6 mon to fri **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
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Lead Customer Support Advisor
6 days ago
Andover, Hampshire, SP10 3SD, Andover, United Kingdom Stannah Full timeLead Customer Support Advisor Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a Lead Customer Support Advisor to join the Customer Service Department based at Andover.This job will involve providing leadership support to the customer support team, as well as actively handling customer enquiries. Ensuring delivery of...
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Andover, Hampshire, United Kingdom Stannah Full timeJob Description Lead Customer Support Advisor Jobs in Andover at Stannah - Join Our Team! Stannah have an exciting opportunity for a Lead Customer Support Advisor to join the Customer Service Department based at Andover. This job will involve providing leadership support to the customer support team, as well as actively handling customer enquiries....
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Sales Support Advisor
6 months ago
Andover, United Kingdom Oyster Recruitment Full timeAre you passionate about providing outstanding customer service, managing your own clients and providing immaculate administrative support? If you equipped with excellent communication skills and thrive in a fast-paced environment, we want to hear from you! Our esteemed client, a leading manufacturer and supplier across the UK and Europe, is continuously...
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Customer Resolutions Advisor
6 months ago
Andover, United Kingdom Stannah Full timeWe have a fantastic opportunity for a **Customer Resolutions Advisor** to join the Customer Care team, based at our site in Andover. This will be a blend of home and office work after your Initial training period. Opening hours for the Customer Care centre are Monday to Friday 08:00 - 20:00 and 09:00 - 17:00 over the Weekend. Working hours are worked on a...
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Customer Advisor
6 months ago
Andover, United Kingdom Boots Full timeSummary Job Reference: 231102BR - Job Reference: 2 3 1 1 0 2 B R Andover, Chantry Centre Fixed Term Various Hours Available **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s...
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Customer Care Advisor
6 months ago
Andover, United Kingdom Pure Cremation Full time**Customer Care Advisor - At Need** **Salary**: £31,506.23 per year **Benefits**: Pension, Health contributory Cash Plan, Death in Service, free on site parking **Location**: West Way, Andover. Full time working to rota. Excellent communication skills both written and verbal. A good telephone manner and the ability to easily explain what we do and...
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Customer Care Advisor
6 months ago
Andover, United Kingdom Pure Cremation Full time**Customer Care Advisor - At Need** **Salary**: £30,440.80 per year **Benefits**: Pension, Health contributory Cash Plan, Death in Service, free on site parking **Location**: Andover Excellent communication skills both written and verbal. A good telephone manner and the ability to easily explain what we do and don't do. The ability to record...
