Senior Admin Officer

2 weeks ago


London, United Kingdom CRA GROUP LIMITED Full time

3 months contract with Lewisham Council_

**Job Summary**:

- To provide customer-focused, efficient and effective administrative support to the Highways and Transportation teams, including project support where required.
- To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Highways and Transportation team.
- To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
- To provide on-going support and guidance to the Admin Officers.

**Key Duties/Accountabilities (Sample)**:

- Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
- Collate, print and distribute documents or materials as required by the team.
- Manage all internal queries and information requests, including more complex casework.
- Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
- Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
- Research and collate information for complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
- Work flexibly across the highways and transportation service to provide cover for other officers as required.
- Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
- Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
- Support the maintenance of records and monitoring for service budgets and contract registers.

**Essential Experience Required**:

- Excellent understanding of the organisation, management and control of administrative, and customer contact processes.
- Good working knowledge of the requirements relating to handling sensitive data and information, particularly in relation to the Data Protection Act 1998 and General Data Protection Regulations 2018
- Confident user of core business ICT systems.
- Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.

**Additional information to note**:

- This position is location at _Lewisham Council_._
- Hybrid working is available for this role._
- The closing date for this position is August 31, 2023, at 4:00pm._



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