Customer Service Advisor

2 weeks ago


Leicester, United Kingdom Recra Consulting Full time

**_Recra are currently recruiting_** for a Customer Service Advisor for their well known client within the LE4, this business is a market leading and fast growing business.

Its an ideal time to be joining a business which could offer future progression and development.

**Job Details**:

- The job is all about connecting with the customer, and doing everything you can to make the experience of buying from our client a good one.
- You need to be passionate about listening to customers, about communication with customers effectively and taking ownership of their query through to a successful conclusion.

**Your Main Responsibilities will be**:

- Manage any queries, feedback or escalations with manufacturers or third-party delivery companies.
- Create open dialogue through strong relationships within the key departments within the company, to continually deliver and improve the front-line customer experience.
- Ensure each customer has a positive experience and will become a repeat customer.
- Deal with day to day administration tasks within the department.
- To optimise the performance of the Customer Services Team by continually improving our customer's experiences.
- Proactively and demonstrably contribute to Customer Service initiatives as advised by your Management Team.

**About You**
We are looking for someone with a genuine desire to go and beyond to provide exceptional customer service and someone with experience of communicating with customers effectively via various channels. You must have excellent communication and interpersonal skills to be able to deal diplomatically with a range of people inside and outside of the business. An exceptional attention to detail, with proven general IT skills and someone who can work individually, or part of a close-knit team is a must.

Ideally 3+ years experience in Customer Service and complaints handling.

**Hours of work**
Monday to Friday 9am - 5:30pm for 3 weeks and one week will cover the weekend but you will given two mid week days as rest off during that week.

**If you'd like more information then please do get in touch on 0116 4646336.



  • Leicester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will provide support and assistance to case workers to ensure a high volume of caseload is met. **Client Details** My client is a leading legal and professional services company based in Leicester. Working with various business clients across the UK, they deliver high-quality services and legal...


  • Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time

    **Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...


  • Leicester, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leicester! - Reputable organisation **About Our Client**: Our client is a well-established entity in the Professional Services sector, boasting a robust team of over 500 dedicated professionals. They are headquartered in the heart of the city and are known for their commitment to excellence and a...


  • Leicester, United Kingdom This is Alexander Faraday Recruitment Full time

    Do you thrive in a fast-paced and dynamic environment? Look no further - our client is seeking a Customer Service Advisor to join their exceptional team! Our client prides themselves on delivering unparalleled service and expertise to their valued customers. As a Customer Service Advisor, you will be an instrumental part of ensuring satisfaction and loyalty...


  • Leicester, United Kingdom SF Group Full time

    **Position: Customer Service Advisor** **Location: Leicester City Centre, LE1** **Salary: £20,000 - £21,000** SF Recruitment are working with a brilliant business in the center of Leicester who are looking for an experienced Customer Service Advisor to join their team on a Full Time, permanent basis. Your day to day responsibilities will include: -...


  • Leicester, United Kingdom Recra Consulting Full time

    **Customer Service Advisor - Leicester, England - Full-time - £24k** **_Recra is working in partnership_** with a leading appliance company who are recruiting a customer service advisor for their expanding business. It's an ideal time to be joining a business that could offer future progression and development. The job is all about connecting with the...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards. Our...


  • Leicester, United Kingdom CLEAR AUTOMOTIVE RECRUITMENT SOLUTIONS LIMITED Full time

    **Automotive Customer Service Advisor / Bodyshop Administrator** **Leicester** **£26,000 OTE £28,000** - _Well established Accident Repair Group_ - _Permanent position, Monday to Friday, _ - _Pension, 29 Days holiday annual leave, rising with service, sick pay, private Health and dental care vouchers, _ - _Awards academy_ - _A company that can offer lots...


  • Leicester, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • Leicester, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Inc Recruitment Ltd Full time

    Sales Advisor With Customer Service Skills Immediate Availability - Start as a Sales Advisor Put your sales and customer service skills to good use! Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial...


  • Leicester, United Kingdom Student Roost Full time

    Hours: 19 hours per week, working on a rota bases covering 3 shifts per week between Monday - Sunday between the hours of 08:00 - 20:00. **Salary**: £10,917.40 per annum **Are you a people person, who recognises how delivering exceptional student support can translate to an overall experience that is about more than just a room?** Here at Student Roost,...


  • Leicester, United Kingdom Barker Ross Full time

    Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal...


  • Leicester, United Kingdom University of Leicester Recruitment Team Full time

    **About the role**: The post holder work within the ResLife Team to deliver outstanding customer service within accommodation and conferences, providing first response to customers’ everyday queries, as well as supporting all student recruitment activities, and preparing our facilities, and supporting our events, for the arrival of out students in...


  • Leicester, United Kingdom Recra Consulting Full time

    **_Recra are currently recruiting_** for a **Customer Service Advisor** for their well known client within the LE4, this business is a market leading and fast growing business. Its an ideal time to be joining a business which could offer future progression and development. The job is all about connecting with the customer, and doing everything you can to...


  • Leicester, United Kingdom Macildowie Recruitment and Retention Full time

    T#**THE OPPORTUNITY**: Macildowie are currently recruiting for a Customer Service Advisor working for a business based in Leicester. This is a role which offers hybrid working, full time hours and is a permanent position. **THE ROLE & YOUR RESPONSIBILITIES**: To answer calls and take claim ownership where possible Deal with queries across all...


  • Leicester, United Kingdom Barker Ross Full time

    Are you looking for a new Customer Service opportunity? We are looking for a Customer Service Advisor with B2B experience to join a client in Thurmaston. The purpose of the role is to work as part of our dedicated Customer Services team and further enhance the department in the most timely, efficient and customer centric manner. Dealing with internal...

  • Service Advisor

    7 days ago


    Leicester, United Kingdom Auto Skills UK Full time

    SERVICE ADVISOR Basic Salary - £25,000 OTE £30,000 - £35,000 Working Hours - Monday to Friday 8am - 6pm1 in 3 Saturdays 8am - 12:30pm Location - Leicester Vacancy to be filled by an experienced Service Advisor with a flexible and can-do attitude who is always committed to offering quality customer service. Responsibilities of a Service Advisor - Take...