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Receptionist/administration Apprentice

4 months ago

Bristol, United Kingdom Reflections Training Academy Full time

As a **Trainee Receptionist/Administrator**, your primary responsibility is to ensure the smooth and efficient operation of the reception area and provide administrative support as needed. You will serve as the first point of contact for visitors, handle telephone inquiries, and assist in various office tasks. Additionally, you will be expected to collaborate with the administrative team and provide backup support when necessary.

This role is an apprenticeship position where you will be studying towards you Business Administration Level 3 apprenticeship. Throughout the programme you will gain new knowledge, skills and behaviours assigned by City & Guilds.

**What training will the apprentice take and what qualification will the apprentice get at the end?**

Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.

These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.

You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.

**Main Duties**:

- **Calendar**:Manage the reception calendar, including booking meeting rooms and coordinating appointments.
- **Presentation Files**:Printing and collating information on the Company and putting into a file complete with front page and spine.
- **Post**:Opening and date stamping, sorting for the relevant person, managing the franking machine and all outgoing post/parcels.
- **Stationery Ordering**:Place weekly orders for office stationery supplies.
- **Dealing with Visitors**:Greet and ensure all visitors are signed in and offer hospitality by providing tea, coffee, and water.
- **Beverage Service**:Making tea for office through the day and when any directors enter the office as a vital part of customer service.
- **Office Maintenance**:Maintain a tidy reception area and office space and organise the handling of larger deliveries to the second floor or basement.
- **Quotation Files**:Create quotation numbers and set up electronic files on the server.
- **Adhoc duties to include**: Printing drawings/Tender packages/O&M Manuals/Site Files/General typing/Archive Filing

**Other Secondary Duties**:
As part of the administrative team, you are expected to be trained and proficient in the following duties and provide office backup as needed:

- Taking on colleagues' workload in their absence.
- Photocopying documents when required.
- Filing documents as needed.
- Assisting in the day-to-day operation of the office.

**Job Types**: Full-time, Apprenticeship

Pay: £6.40 per hour

**Benefits**:

- Company pension
- Store discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Bristol, BS1 4HQ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person