Administration Assistant

3 days ago


Nottingham, United Kingdom Serco Plc Full time

**HMP Lowdham Grange NG147DA**
**Permanent (Full-Time, 38 Hrs)**
**Salary: £18,976 rising up to £19,768 after 12 months**
- Here at Serco we are looking for an experienced Administrator to _Support the Head of Learning and Skills, the Deputy Head of Learning & Skills and the Curriculum manager to ensure the delivery of an effective and high quality education provision at HMP Lowdham Grange. To provide data, analysis and reports as well as all aspects of an admin function._
**As our new Administrator, some of your responsibilities will include**:

- Developing and maintaining professional relationships with tutors and other teams within the prison.
- Supporting future Ofsted inspections and learning and skills elements of HMIP inspections to ensure evidence is in line with Expectations.
- Providing data and information on qualifications, success rates and status of courses.
- Collecting and analysing recruitment and retention data of learners and provide monthly reports to the education management team.
- Providing adhoc statistical data
- Ordering supplies of educational materials and managing stock levels
- Preparing meeting agendas and taking minutes
- Preparing copies of course materials and providing admin support to tutors
- Collecting learner feedback on a monthly basis advising the curriculum Manager of any successes and areas for development.
- To undertake other duties as directed by senior management
**What you will need to do the role**:
This role is a fantastic opportunity for someone who is an experienced administrator. You must have previous experience and thorough knowledge of Microsoft packages including Word, Excel and PowerPoint. Administration qualifications would be desirable however excellent computer and typing skills, will be required to enable you to complete your role competently. You must have GCSE Grade C and above in Maths & English and/ or ITQ qualification at level 3.

You will be confident in your ability to work alone using your own initiative, as well as maintain good working relationships with colleagues in your team. You will be able to analyse and provide complex statistical data and work well under pressure. Strong interpersonal skills and good communication is a key part of this role. The post holder will have a good understanding of data protection guidelines and confidentiality and strong attention to detail skills.

**Why Serco**:

- Meaningful and vital work_ - The nature of our business means you will do interesting work that matters - delivering essential services that touch people’s lives- Great people_ - We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

**What we offer**:

- Up to 6% contributory pension scheme
- Serco discounts which include cinema, merlin entertainment and online shopping discounts, cycle to work scheme and discounts on mobile phone plans and leisure centre memberships.
- Employee Assistance Programme
- A safe and supportive culture
- The chance to make a positive difference to the prison and court systems
- A company passionate about diversity and inclusion
- Serco Benefits package



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