Broker Support Administrator

6 months ago


Congleton, United Kingdom Auto Legal Protection Full time

About the role:
The Broker Relations Administrator manages day-to-day product queries & administrative tasks. They will help drive awareness of ALPS and our services and enhance our relationships with brokers. They are responsible for administration support to the company. They will need to ensure that all administration processes are compliant with FCA regulations as well as ensuring the personal provision of excellent customer service to our brokers improving broker and policy holder retention.
- An ability to multitask & work to deadlines & in priority order
- An awareness of FCA regulations
- Ability to build strong relationships with brokers, underwriters and other departments
- Familiarity with Excel, PowerPoint, Teams and Word

Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.

**Salary**: From £9.95 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Free parking
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Congleton: reliably commute or plan to relocate before starting work (required)

Application question(s):

- 1) ALPS’s Mission is “To build a great company with great people, by doing the right thing”. Please give examples how you have been part of such a business, and the part that you played in it.
- 2) ALPS have 4 key values. For each of the 4 values listed, please give examples of how you have demonstrated them.

a) Happy, friendly and helpful
b) Always strive to be better
c) Cares about what they do
d) Can do attitude

Work Location: Hybrid remote in Congleton



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