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Administrative Assistant

4 months ago

Norwich, United Kingdom UEA Full time

**About the Role**:
**Research and Innovation Division**
**Postgraduate Research Service**
***Administrative Assistant - Enquiries and Engagement (fixed term to 7 August 2024)**
**Ref: SC4520**

**Starting salary from £22,197 per annum, dependent on skills and experience, with an annual increment up to £24,144 per annum**

Do you have good communication and administrative skills, enjoy a varied workload and have an interest in a customer-facing role with the University? If so, it would be great to hear from you

In this post you will support the delivery of an efficient, pro-active and effective enquiry service for the Postgraduate Research Service. You will also provide a range of activities for the smooth running of the service, liaising with admissions and marketing teams and administering research student engagement monitoring, working on a range of IT systems. You will be responsible for processing enquiries and engagement data, updating sources of information and resolving a wide variety of front-line queries. There is also the potential to develop supervisory and process management skills.

Good written communication, organisational and interpersonal skills are essential. The role requires someone who is pro-active, has good attention to detail and enjoys interacting with a wide range of people. Experience of working in a busy office and being part of a team is important as is the ability to manage a varied workload.

Benefits include:

- **34 days annual leave** inclusive of Bank Holidays and University Customary days.
- **Family and Work-life balance policies **including hybrid working and considerable maternity, paternity, shared parental leave and adoption leave.
- Generous **pension scheme** with life cover for dependants, plus incapacity cover.
- **Health and Wellbeing**:discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, medical centre, Occupational Health and a 24/7 Employee Assistance Programme.
- **Campus Facilities**: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
- Exclusive shopping **discounts **to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
- **Personal Development**:unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

**Closing date: 7 March 2024**

**The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.**

**Further Information**: