![Chesford Grange](https://media.trabajo.org/img/noimg.jpg)
Health Club Team Member
4 weeks ago
**Job Ref**:QHC10288
**Branch**:Chesford Grange
**Location**:Chesford Grange, Kenilworth, Warwick
**Salary/Benefits**:Hourly Rate up to £10.42
**Contract type**:Casual
**Hours**:Part Time
**Hours per week**:Zero Hours
**Posted date**:12/05/2023
**Closing date**:02/08/2023
**_
Are you passionate about providing outstanding customer service?_**
**_ Do you enjoy working in a customer facing role?_**
The Health Club Team Member is a key role within our hotels. You are the first impression a guest will have upon arrival at the hotel’s leisure club so providing a warm, friendly, helpful welcome, the service they receive during their stay and when they leave is extremely important.
**What will I do?**
- Understand the operation of spa and leisure to offer advice and guidance to all members, potential members and guests
- Welcome and greets all those arriving at the spa and leisure facilities, responds to queries, offers advice and collects fees where appropriate
- Take correct booking details for members and guests using the facilities
- Answers the phone, makes leisure and spa bookings, supports with membership sales, membership enquiries, spa sales and spa enquiries
- Responsible for handling cash and cashing up at the end of a shift
- Carry out plantroom checks on a daily, weekly and monthly basis to ensure operational upkeep of the facility
- Daily water management of the swimming pool and spa pools through regular testing
- Carry out gym inductions for all new members and regular gym re-assessments as part of the leisure club retention strategy
- Liaise with the maintenance teams to ensure the highest and professional of standards for all facilities and services
- Ensure high standards of hygiene, cleanliness and tidiness in the leisure and spa facilities
- Adhere to health and safety, procedures and report anything which causes concern to the appropriate authority
- Complete any other ad-hoc tasks as required
- Flexibility to work in other areas of Guest Experience as and when required (reception, bookings, retail, food beverage, enquiries, memberships, maintenance and housekeeping, spa leisure)
**Is this the role for me?**
- Previous Leisure / Health Club or Spa experience preferable
- One or more qualifications in either Pool Plant/Pool Lifeguard/Spa or Leisure Club
- Passion for delivering exceptional guest services
- Courteous and pleasant attitude towards guests and other team members
- Patience and good listening skills
- Conflict resolution experience
- Good telephone manner and IT Skills
- Ability to work under pressure and able to multitask
- Good attention to detail
- Ability to take initiative and a practical approach to problem solving
- Due to the nature of the role industry, flexibility is required to working hours as weekend and evening work will be required
- Good time management and organisational skills
- Ability to work as part of a team
**Why The QHotels Collection?**
- Family and Friends discounts in hotels across The QHotels Collection
- Free onsite parking
- Various Employee celebratory days throughout the year
- Support with training professional qualifications, including course fees
- Carve out your own career path with The QHotels Collection as there will be progression career development opportunities across our hotel portfolio
- Internal talent exchange network Access to an Employee Assistance Programme, 24/7, 365 days a year
**The Armed Forces Covenant **is a voluntary statement of mutual support between a civilian community and its local Armed Forces Community. It is intended to complement the Armed Forces Covenant, which outlines the moral obligation between the Nation, the Government and the Armed Forces. The QHotels Collection proudly support the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.
-
Health Club Team Member
2 weeks ago
Kenilworth, Warwickshire, United Kingdom Chesford Grange Full timeJob Ref:QHC8793Branch:Chesford GrangeLocation:Chesford Grange, Kenilworth, WarwickSalary/Benefits:Hourly Rate up to £9.50Contract type:PermanentHours:Full TimeShift pattern:5 days out of seven, 8 hour shift patternsHours per week:40Posted date:05/01/2023Closing date:07/02/2023**_Are you passionate about providing outstanding customer service?_**_ Do you...
-
Food & Beverage Team Member
3 weeks ago
Kenilworth, United Kingdom Chesford Grange Hotel Full time**_Do you have a passion for a great guest experience?_** **_ Are you looking for a flexible job to work around school or commitments?_** **The important stuff**: Free health club membership (T&Cs apply) Discounts across The QHotels Collection Family & Friends discounts in hotels across The QHotels Collection Support with training & professional...
-
Food & Beverage Team Member
3 weeks ago
Kenilworth, United Kingdom Chesford Grange Hotel Full timeDo you have a passion for a great guest experience? Are you looking for a flexible job to work around school or commitments? The important stuff: Free health club membership (T&Cs apply)Discounts across The QHotels CollectionFamily & Friends discounts in hotels across The QHotels Collection Support with training & professional qualifications, including...
-
Out of School Club Assistant
3 weeks ago
Kenilworth, United Kingdom Castle Nursery Full time**About us** **Out-of-School Club Assistant** ( 3:30-5.30 or 6pm pm Monday - Friday during term time) Working with children aged 5-11 years, we are looking for a caring individual to work alongside our fantastic team of Out-of-School Club assistants. This person will be working as part of a friendly and supportive team dedicated to inspiring learning and...
-
Front of House Team Member
3 weeks ago
Kenilworth, United Kingdom Virgins & Castle Full timeThe Role Reporting to the Manager, our team members play a pivotal part in the success of the business whatever their role. It’s all about creating a collaborative, high performing team and delivering the best service to our guests, whilst ensuring the pub is profitable, pleasant and safe. **Responsibilities**: **Team**: It takes a great team to deliver...
-
Out of School Club Assistant
2 weeks ago
Kenilworth, United Kingdom Castle Nursery Full time**About us** **Out-of-School Club Assistant** ( 3:30-5.30 or 6pm pm Monday - Friday with the option to add 7.30-9.00am during term time) Working with children aged 5-11 years, we are looking for a caring individual to work alongside our fantastic team of Out-of-School Club assistants. This person will be working as part of a friendly and supportive team...
-
Out of School Club Assistant
2 weeks ago
Kenilworth, Warwickshire, United Kingdom Castle Nursery Full timeOut-of-School Club Assistant ( 3:30-5.30pm Monday - Friday) Working with children aged 5-11 years. are looking for a caring individual to work alongside our fantastic team of Out-of-School Care assistants. This person will be working as part of a friendly and supportive team dedicated to inspiring learning and discovery in our provision. In this role the...
-
Member Sales Consultant
2 weeks ago
Kenilworth, United Kingdom Fitness Worx Gyms Full time**MEMBERSHIP SALES CONSULTANT - FITNESS WORX GYMS** - Flexible working hours (8 hours per day) - Sick and Holiday Paid - Includes Weekends The FWX membership sales consultant will be a key member of the sales and marketing team. Working closely with the office team, they will spend their time overseeing the membership systems for fitness worx gyms - You...
-
Property & Development Administrator
1 week ago
Kenilworth, United Kingdom The Camping and Caravanning Club Full timeThe Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth.We are recruiting for a Property & Development Administrator to join our busy Head Office team....
-
Property & Development Administrator
1 week ago
Kenilworth, United Kingdom The Camping and Caravanning Club Full timeThe Camping and Caravanning Club is the world's oldest and largest Club for all forms of camping and our aim is to help people enjoy the simple pleasures that camping can bring. It's an exciting time to join the organisation and be a part of our continued growth. We are recruiting for a Property & Development Administrator to join our busy Head Office team....
-
Instore Team Member
4 weeks ago
Kenilworth, United Kingdom Domino's Pizza Full timeDomino’s Kenilworth are looking for Instore Team Members to join our amazing team **Do you have the right ingredients?** We’ll show you how to create high quality pizzas and delicious side orders to delight our customers every time they order from us. When we talk about creating high quality pizzas, we are talking about the perfect pizza base, made...
-
Front of House Team Member
4 weeks ago
Kenilworth, United Kingdom The Clarendon Arms Full time**Company Description** The Brilliant Pub Company is a newly formed company in its second year of trade, and has taken over The Clarendon Arms in Kenilworth, the company believe great guest satisfaction is the core value for all that we do here, but this can only be achieved by employing Great Team Members and in turn happy Team equals happy Guest. **Full...
-
Front of House Team Member
2 weeks ago
Kenilworth, United Kingdom The Clarendon Arms Full time**Company Description** The Brilliant Pub Company is a newly formed company in its second year of trade, and has taken over The Clarendon Arms in Kenilworth, the company believe great guest satisfaction is the core value for all that we do here, but this can only be achieved by employing Great Team Members and in turn happy Team equals happy Guest. **Full...
-
Front of House Team Member
2 weeks ago
Kenilworth, Warwickshire, United Kingdom Virgins & Castle Full timeThe RoleReporting to the Manager, our team members play a pivotal part in the success of the business whatever their role. It's all about creating a collaborative, high performing team and delivering the best service to our guests, whilst ensuring the pub is profitable, pleasant and safe.Responsibilities:Team:It takes a great team to deliver a memorable...
-
Front of House Team Member
2 weeks ago
Kenilworth, Warwickshire, United Kingdom The Clarendon Arms Full timeCompany DescriptionThe Brilliant Pub Company is a newly formed company in its second year of trade, and has taken over The Clarendon Arms in Kenilworth, the company believe great guest satisfaction is the core value for all that we do here, but this can only be achieved by employing Great Team Members and in turn happy Team equals happy Guest.Full TimeAn...
-
Cafe and Bistro Team Member
3 weeks ago
Kenilworth, United Kingdom Holiday Inn Kenilworth-Warwick Full timeWe are looking for part-time Cafe and Bistro Team Members to start as soon as possible. Cafe and Bistro Team Member Role & Responsibilities: - Taking orders in the restaurant, cafe and bar - Serving food and beverages to in-house guests and restaurant, bar and cafe customers - Serving room service to guests - Clearing and laying tables - Helping in...
-
Food & Beverage Team Members
2 weeks ago
Kenilworth, United Kingdom Chesford Grange Hotel Full time**Job Ref**:QHC13256 **Branch**:Chesford Grange Hotel **Location**:Chesford Grange Hotel **Salary/Benefits**:Hourly Rate up to £11.44 **Contract type**:Permanent **Hours**:Part Time **Hours per week**:Zero Hour contract **Posted date**:23/04/2024 **Closing date**:25/05/2024 **Are you looking for a flexible job?** **Can you commit to 8 hours per...
-
Food & Beverage Team Members
4 weeks ago
Kenilworth, United Kingdom Chesford Grange Hotel Full time**Job Ref**:QHC12610 **Branch**:Chesford Grange Hotel **Location**:Chesford Grange Hotel **Salary/Benefits**:Hourly Rate up to £10.42 **Contract type**:Casual **Hours**:Part Time **Hours per week**:Zero Hours Contract **Posted date**:19/02/2024 **Closing date**:21/03/2024 **Are you looking for a flexible job?** **Can you commit to 8 hours per...
-
Food & Beverage Team Members
3 weeks ago
Kenilworth, United Kingdom Chesford Grange Hotel Full time**Job Ref**:QHC12909 **Branch**:Chesford Grange Hotel **Location**:Chesford Grange Hotel **Salary/Benefits**:Hourly Rate up to £10.42 **Contract type**:Permanent **Hours**:Full Time **Hours per week**:40 **Posted date**:19/03/2024 **Closing date**:21/04/2024 **Are you looking for a flexible job?** **Can you commit to 8 hours per week?** **No...
-
Cafe and Bistro Team Member
2 weeks ago
Kenilworth, Warwickshire, United Kingdom Holiday Inn Kenilworth-Warwick Full timeWe are looking for part-time Cafe and Bistro Team Members to start as soon as possible.Cafe and Bistro Team Member Role & Responsibilities:Taking orders in the restaurant, cafe and bar Serving food and beverages to inhouse guests and restaurant, bar and cafe customers Serving room service to guests Clearing and laying tables Helping in conferences and events...