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Call Centre Advisor
4 months ago
Job Title: Call Centre Advisor
Location: Newcastle
**Salary**: Competitive
Are you looking for an exciting entry-level job with no experience needed? Do you have excellent customer service and communication skills? If so, we want to hear from you
We are currently looking for Call Centre Advisors to join our team in Newcastle. As a Call Centre Advisor, you will be responsible for providing excellent customer service and handling customer inquiries over the phone.
Key Responsibilities:
- Answering inbound calls from customers and providing assistance with their inquiries.
- Building rapport with customers to provide a positive experience.
- Ensuring customer satisfaction and resolving issues in a timely manner.
- Updating customer information in the company database.
- Maintaining a high level of professionalism at all times.
**Requirements**:
- Excellent communication skills, both verbal and written.
- Strong customer service skills and a desire to help others.
- Ability to multitask and handle high call volumes.
- Good attention to detail and accuracy.
- No previous experience necessary - full training will be provided.
**Benefits**:
- Competitive salary
- Fun job perks such as company holidays and meals
- Opportunities for career progression and development
- Supportive team environment
**Salary**: £22,316.00-£24,316.00 per year
**Benefits**:
- Additional leave
- Canteen
- Company events
- Discounted or free food
- Free or subsidised travel
- Free parking
- On-site gym
- On-site parking
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Performance bonus
Ability to commute/relocate:
- Newcastle upon Tyne, Tyne and Wear: reliably commute or plan to relocate before starting work (required)
Work Location: In person