Supporter Services

2 weeks ago


Salisbury, United Kingdom Salisbury Hospice Charity Full time

**Job Summary**

Salisbury Hospice Charity is seeking a talented Supporter Services Fundraising Administrator to deliver exceptional support to our fundraising team. With excellent interpersonal skills and attention to detail, this role will be crucial in driving forward the supporter journey, through building relationships and strengthening our network of supporters. A key element of this role will be the efficient database and administrative support for income generated by Salisbury Hospice Charity.

**Job Details**

The Supporter Services Team is a ‘one-stop shop’ for anyone engaging with Salisbury Hospice Charity.

Working closely with the Fundraising & Finance Teams, you will have overall responsibility for management of our Fundraising Database and be responsible for maintaining accurate records and carrying out daily administrative tasks which are essential to fundraising stewardship.

If you enjoy delivering fantastic customer service within a fast-paced working environment and you can help us meet our goal of delivering an excellent supporter experience, every time, we will look forward to hearing from you.

**Experience**
- Experience in and passion for, delivering excellent customer care
- Experience in delivering timely and accurate responses
- Experience in managing multiple priorities, within a busy team

**Salary**:£22 - £24k per year **Closing date**:30th June 2023 **Interview dates**: Ongoing

**Job Type**: Full time (35 hrs)

**Job Location**: Salisbury, Wiltshire

**Job Type**: Permanent

**Person Specification - **_**E = essential, D = desirable.**_

Qualifications:

- Equivalent experience. (D)
- Marketing or fundraising qualification. (D)
- Full driving licence. (E)

Knowledge and skills:

- Excellent communication skills both written and spoken, clearly communicating complex issues in an accessible style to a variety of audiences. (E)
- Familiarity with and expertise in using Microsoft Office, including Excel, Word, PowerPoint and Outlook. (E)
- CRM Database skills. (D)
- Raiser’s Edge database skill (D)
- Excellent office skills including filing, record-keeping, prioritisation. (E)
- Understanding of donor/customer care. (E)
- Ability to prioritise and work under pressure. (E)
- Good trouble shooting skills. (E)

Experience
- Experience of working within a fundraising environment. (D)
- Experience of working within a busy office environment. (D)
- Experience of working with volunteers. (D)

Attributes and abilities:

- Communicate well with staff at all levels throughout the organisation. (E)
- Communicate well with an external audience including hospice staff, volunteers and the general public. (E)
- Work to tight deadlines, with proven ability to prioritise whilst working under pressure. (E)
- Use of own Car (E)

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Flexitime

Schedule:

- Flexitime
- Monday to Friday

COVID-19 considerations:
Full office risk assessment in place.

Work Location: In person

Application deadline: 23/06/2023



  • Salisbury, United Kingdom Aspire Defence Services Limited Full time

    Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract.Your role will involve managing the relationship with our customer and contractors, as well as...


  • Salisbury, United Kingdom Aspire Defence Services Limited Full time

    Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract.If your skills, experience, and qualifications match those in this job overview, do not delay your...


  • Salisbury, Wiltshire, United Kingdom Aspire Defence Services Limited Full time

    Are you a natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. Your role will involve managing the relationship with our customer and contractors, as well as...


  • Salisbury, Wiltshire, United Kingdom Aspire Defence Services Limited Full time

    Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract. If your skills, experience, and qualifications match those in this job overview, do not delay your...


  • Salisbury, South West, United Kingdom Aspire Defence Services Limited Full time

    Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract.If your skills, experience, and qualifications match those in this job overview, do not delay your...


  • Salisbury, United Kingdom CareerBliss Full time

    Are youa natural leader with fantastic interpersonal skills? Can you ensure that a high level of service is delivered? As a Support Services Manager, you will be responsible for delivering a wide range of services safely and in accordance with the contract.Your role will involve managing the relationship with our customer and contractors, as well as...


  • Salisbury, United Kingdom Personnel Placements Full time

    What a fabulous job this one is! Working as **Customer Service Support** for this travel business with its office based just outside of Salisbury - ensuring those bucket list trips go without a hitch and where you can share in their excitementand enthusiasm! As the new **Customer Service Support**, you'll be joining a small team that is growing and so...


  • Salisbury, Wiltshire, United Kingdom Fexco Property Services Full time

    Your New Job Title:Service Charge AccountantCompany:Fexco Property ServicesLocation: Salisbury (Hybrid)Hours:37.5 per weekAbout this Role:We are looking for a Service Charge Accountant with experience of working within service charge.Some Responsibilities and Goals You'll own: Prepare and analyse the audit findings on an Extended Trial Balance for the...


  • Salisbury, United Kingdom Shared Services Connected Ltd Full time

    Exciting Opportunity Awaits: 1st/2nd Line Engineers Wanted! Are you a seasoned 1st Line Engineer with Windows 10 prowess, looking to elevate to 2nd Line? Or perhaps you're a 2nd Line Desktop Engineer with an appetite for a challenging IT environment? Look no further – this is your chance to create your mark in a complex and dynamic setting. Your...

  • Assessor Support

    4 weeks ago


    Salisbury, United Kingdom Diligenta Full time

    **Who are Diligenta?** Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on...

  • Assessor Support

    3 weeks ago


    Salisbury, United Kingdom Diligenta Full time

    The Opportunity : Handle all aspects of claims admin in at least one or more of the following areas, depending on the business need: Income Protection Critical Illness Permanent Total Disability Death Claims This role will support our claims assessors to enable them to focus on proactive claims management and financial results. They are...


  • Salisbury, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment are currently recruiting for Welfare Support Officers to work for thier client on a temp - perm basis covering the Salisbury area.As a Welfare Support Officer your main duties will include but not limited to * Ensuring service users are supported including any safeguarding and welfare issues you identify, providing practical and emotional...


  • Salisbury, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment are currently recruiting for Welfare Support Officers to work for thier client on a temp - perm basis covering the Salisbury area. As a Welfare Support Officer your main duties will include but not limited to * Ensuring service users are supported including any safeguarding and welfare issues you identify, providing practical and emotional...


  • Salisbury, United Kingdom 18 Recruitment Limited Full time

    18 Recruitment are currently recruiting for Welfare Support Officers to work for thier client on a temp - perm basis covering the Salisbury area.As a Welfare Support Officer your main duties will include but not limited to * Ensuring service users are supported including any safeguarding and welfare issues you identify, providing practical and emotional...


  • Salisbury, United Kingdom Meraki Full time

    **Customer Support Lead** Competitive Salary Permanent Salisbury Posted day 17/02/23 CVs by ASAP Start date Mar - Apr 23 **Responsibilities of the Customer Support Lead** - Working with internal stakeholder across the organisation to provide the best possible service to customers. - Overseeing department risks and tracking all risks, actions, and...


  • Salisbury, United Kingdom Defence Science and Technology Laboratory Full time

    **Details**: **Reference number**: - 328702**Salary**: - £27,620 - £32,163- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Higher Executive Officer- Level 4**Contract type**: - Permanent**Business area**: - DSTL - Operations Division**Type of role**: - Administration / Corporate Support**Working pattern**: -...

  • Service Technician

    3 weeks ago


    Salisbury, United Kingdom Kolt Recruitment Ltd Full time

    Kolt Recruitment are recruiting for a Service Technician for a leading dealership.Key Responsibilities: * Carrying out vehicle services and repairs in accordance with brand technical standards. * Working in accordance with brand and dealership processes. * Liaising directly with customers where appropriate. * Providing support to less experienced colleagues....

  • Support Administrator

    4 weeks ago


    Salisbury, United Kingdom Salisbury NHS Foundation Trust Full time

    Job overview To assist in providing a comprehensive secretarial and administrative service to the medical and nursing team within the Department of Sexual Health, taking down and distributing minutes as and when required, typing clinical letters and other administrative jobs as and when required To assist in supporting and maintenance of in-house...

  • Service Advisor

    4 weeks ago


    Salisbury, United Kingdom The Solution Auto Full time

    **Service Advisor - Salisbury** Basic - 24k OTE - 31k Hours Mon - Fri - 8.00am - 5.30pm/8.30am - 6.00pm (42 hours) Sat - 8.30am - 1.00pm (1 in 3) paid at standard rate overtime Must have a driving licence. Our well respected client is looking to add a Service Advisor to their existing team at their franchised main dealership in the Salisbury...

  • Service Washer

    4 weeks ago


    Salisbury, United Kingdom Hendy Group Full time

    We are looking for Service Washers to join our busy team at Hendy **Renault Dacia Nissan Toyota** in **Salisbury**. **The Opportunity**: **Your responsibilities**: - Preparing vehicles in readiness for being returned to our customers or the showroom (including washing and vacuuming); and - Collection and delivery of customer vehicles. **The Rewards** As...