Customer Support Lead

3 weeks ago


Salisbury, United Kingdom Meraki Full time

**Customer Support Lead**
Competitive Salary

Permanent

Salisbury

Posted day 17/02/23

CVs by ASAP

Start date Mar - Apr 23

**Responsibilities of the Customer Support Lead**
- Working with internal stakeholder across the organisation to provide the best possible service to customers.
- Overseeing department risks and tracking all risks, actions, and controls.
- Representing the experience/service team in working groups and forums as required by senior management.
- Build and maintain relationships across departments, and third parties.

**Background of the Customer Support Lead**
- Previous experience working in a client service lead or similar role.
- Experience working within financial services, ideally pensions, investment or financial advice.
- Great communication skills
- Good stakeholder management skills/experience.

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