Home Working German Customer Service Advisor

2 weeks ago


Edinburgh, United Kingdom Search Consultancy Full time

German Customer Service Advisor
- Description - Fully Remote

Principal Responsibilities
- Obtain and track payment commitments
- Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References, PO references), payment or credit allocations, refund eligibility
- Account reconciliations and investigations
- Account management
- Translating customer correspondence - using supported languages only
- Project Management
- Timely escalation management (internal & external)

Skills, Experience & Attributes
- Fluent in German (verbal & written)
- Excellent verbal communication (clear, concise and precise speech)
- Effective listening
- Sufficient mathematical knowledge, required for their particular role
- Sound judgment and decision making
- Good keyboard typing and computer literacy
- High attention to detail
- Ability to multi-task, set priorities



  • Edinburgh, United Kingdom Search Consultancy Full time

    German Customer Service Advisor - Description - Fully Remote Principal Responsibilities - Obtain and track payment commitments - Direct/manage customer requests/instructions, copy invoices, SOA, BRH, service cancellation requests, billing disputes or questions, missing payment investigations, customer account changes (name, address, contact, VAT References,...


  • Edinburgh, United Kingdom CCA Recruitment Group Full time

    Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements...


  • Edinburgh, United Kingdom Foundever Full time

    **Required Language** German **Employment Type** Full time **Contract Type** Permanent **Description** **German Customer Service Agent** We provide customer support services for many different clients and if that doesn’t sound exciting to you, we can assure you it is! We challenge you to come and work for us in a multilingual fun environment, where...

  • German Customer Service Advisor

    Found in: Whatjobs ES C2 - 2 days ago


    Edinburgh, United Kingdom CCA Recruitment Group Full time

    Our client, a rapidly expanding company based in Edinburgh, are seeking experienced Customer Service Representatives who are fluent in German to join their dynamic team. If you're passionate about travel and enjoy helping customers fulfil their travel dreams, this could be the perfect opportunity for you. The position offers hybrid working arrangements after...


  • Edinburgh, United Kingdom Manpower Full time

    Manpower UK are currently recruiting on behalf of our reputable client who are a global leader within the travel industry for a German speaking Customer Service Adviser. - Assist German and UK customers on enquiries relating to a holiday booking within a vibrant contact centre - Handle clients problems with empathy and patience in a goal-driven environment -...


  • Edinburgh, United Kingdom Blue Arrow Full time

    **Location**: 69 Morrison Street, West End, Edinburgh, EH3 8BW. **Job Title**: Customer Service Advisor **Duration of Assignment**: Ongoing temporary contract with Permanent and Progression opportunities available **Pay Rate**: £12.85 per hour & potential Annual Bonus **Shifts and Hours of Work**: Full Time - Monday to Friday 35-hour week Must be able...


  • Edinburgh, United Kingdom Homes for Students Full time

    Customer Service Advisor Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional...


  • Edinburgh, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................

  • Customer Service Advisor

    Found in: Talent UK 2A C2 - 2 days ago


    Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are delighted to be working with our public sector client to recruit for a number of Customer Service Advisors (Inbound Calls) in central Edinburgh. Role - Customer Service Advisor (Inbound Calls) Location - Edinburgh City Centre Duration - temporary, ongoing Start date - Immediate start Hours of work - Monday - Friday 0830 -...


  • Edinburgh, United Kingdom Student Roost Full time

    ...........................................................................................................................................................................................................................................................................................................................................................................


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Customer Service Advisor Location: Central Edinburgh Hours: 36 hours, Monday - Friday between 0830 - 1700 Start Date: Immediate Duration: Temporary, ongoing Pay rate: £11.81 per hour We are seeking a highly motivated and customer-focused individual to join our public sector client as a Customer Service Advisor. You will be...


  • Edinburgh, United Kingdom Relay Group Ltd Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a Customer Service Advisor, you will be responsible for providing exceptional service to our clients and assisting them with their inquiries and concerns. **Responsibilities**: - Analyze customer inquiries and provide accurate and timely...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Customer Service Advisor**: - 263100559**£12.81 Per Hour** - Full Time**Temporary** **Edinburgh, City of Edinburgh** **Customer Service And Call Centre** **Job Description**: **Join Our Team as a Customer Service Advisor!** Are you passionate about making a positive impact on people's lives? Pertemps is currently recruiting dedicated individuals like...


  • Edinburgh, United Kingdom Homes for Students Full time

    **Customer Service Advisor** Homes for Students is the UK’s leading independent provider of student accommodation. We are currently recruiting for a Customer Services Advisor to join our team at its Mayfield Residences Property in Edinburgh. The role is for 25 hours per week working Monday to Friday (Working between the hours of 9:00am to 5:30pm) The...


  • Edinburgh, United Kingdom Switch Advisor Consultancy Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a Customer Service Assistant, you will be responsible for providing exceptional service to our customers and ensuring their needs are met in a timely and professional manner.. **Duties**: - Answer incoming customer inquiries in person -...


  • Edinburgh, United Kingdom Blue Arrow Full time

    Lloyds Banking Group are dedicated to developing their employees and helping them progress in their careers through guidance from some of the most influential and experienced managers in the banking industry. We are looking for a hardworking, motivated, and most importantly a caring person to join our contact centre team to support our customers. This is a...

  • Customer Service Advisor

    Found in: Talent UK C2 - 1 week ago


    Edinburgh, United Kingdom Pertemps TM Full time

    Job Advert: Customer Service AdvisorPay Rate: £11.44 per hourWorking Hours: 36.25 hours per week (5 days out of 7 - including every second weekend on a rota basis)Start Date: ASAPContract Length: 6 Months initiallyLocation: Midlothian (EH18) - Office basedAre you passionate about providing exceptional customer experiences? Do you thrive in a fast-paced...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: Pertemps are currently working with our public sector client to recruit for a Customer Service Advisor on a temporary basis in the Craigmillar area of Edinburgh. Location - Craigmillar Duration - Temporary, ongoing Hours - Monday - Friday, 36 hours / 30 hours Pay rate - £11.81 per hour Immediate start - Meeting customers upon their...