Receptionist

7 months ago


Eastbourne, United Kingdom South Cliff Dental Group Ltd Full time

Monday
- 8 hours, Tuesday mornings 4.5 hours, Wednesdays 8 hours, and Fridays 8 hours. Receptionist required in a dental practice. You must also be avaliable for Saturdays if you are ever required, if a Saturday recpetionist is off sick/annual leave.

Ensure that the reception desk is organised in an efficient manner and patients are looked after during their visit to the practice.

Reception
- Answer the telephone in the prescribed manner
- Welcome all patients arriving at the practice
- Ensure that the appointment system is efficient and accurate
- Collect and record patient payments
- Ensure the diaries are booked up.
- Daily use of Exact system

Administration and finance
- Ensure that patient records are completed correctly before filing and storing them in an efficient, tidy, and secure manner
- Complete and return relevant forms for NHS and private schemes within a specified timescale
- Encourage prompt payments and chase outstanding debts according to the practice policy
- Send out patient recalls
- Cancel patients when authorised by Head Office
- Compile day sheets
- Keep the office, reception area and waiting room clean and tidy
- Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse when required)
- Undergo training as may be required to develop your skills and abilities
- Attend refresher and update training for medical emergencies and CPR
- Work at other practice locations from time to time as required
- Make sure all CPD is up to date and complete

Shifts are 08:30am-05:30pm. Shifts will be 8 hours, and 1 hour lunch break.

Experience is good
- although not essential as you will have full training given.

You will need to feel confident answering phones to patients, and also making calls to patients when needed.

Minimum wage, so will vary depending on age group

If you're interested in joining our team, then please apply

**Job Type**: Part-time
Part-time hours: 28.5 per week

**Salary**: Up to £10.42 per hour

Schedule:

- 8 hour shift

Work Location: In person


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