Receptionist - Eastbourne
7 days ago
**Do you have great accuracy and attention to detail?**
**Can you manage your own workload and strive to be well organised?**
Consider the role of an** Receptionist **at**Reed in Partnership**
We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employersand providing youth services.
**What the job is about**
The Receptionist will have excellent organisational skills, exceptional attention to detail, experience in providing excellent telephone based customer service and will be able to input data at speed and with a high degree of accuracy. The Receptionist willstrictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.
**Your main responsibilities would be**:
- To deliver consistently high levels of customer service when communicating with participants.
- Data capture and database management.
- Quality and continuous improvement within the workplace.
- Managing the referral service.
**What's in it for you?**
Alongside a generous base salary, you will have access to our wider career development framework and payment progression plans. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
**Required skills & experience**:
- Experience of working effectively within an office based customer service or sales environment.
- Demonstrable experience of delivering high quality customer service
- Experience of working in a fast paced, target orientated environment.
- Experience of using database systems to input data accurately
- Strong verbal communication skills and good influencing skills.
- Ability to follow processes
- Attentive to detail, ensuring all relevant data is captured accurately.
**Disability Confident Commitment
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