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![MyDentist](https://media.trabajo.org/img/noimg.jpg)
Receptionist
3 months ago
We are now recruiting for a receptionist at MyDentist Thetford.
We are a friendly, mixed NHS & Private practice.
We are looking to fill this role quickly.
Full training will be given.
**Reception Duties**
- Undertake daily opening and closing procedures including cash handling and banking procedures.
- Optimise diaries through efficient management processes, ensuring appropriate spread of appointment types throughout each day.
- Act to fill cancellations immediately to reduce any potential surgery downtime
- Share customer feedback with the Practice Manager, be able to handle and diffuse complaints in the first instance, highlight issues and complaints where appropriate.
- Adhere to all MyDentist procedures ensuring own and others safety.
- Ensure waiting areas, corridors, stairs and immediate external areas are kept clean, tidy and free from slip and trip hazards.
- Read and comply with MyDentist safeguarding policy, health and safety policy statement and handbook.
- Experience in dentistry and reception duties, or the wiliness to learn new skills.
- Excellent interpersonal skills.
- Customer service skills, previous experience of working on a busy reception in a customer focused organisation.
- Demonstrates flexibility.
- Able to build strong relationships with the practice team.
- Excellent verbal and written communication skill.
- Ability to use IT and operate computer-based systems, experience of using R4 desired.
Hours of work for this role will be 32 hours per week Monday,Tuesday
- Thursday, Friday with the occasional Saturday.
**Job Type**: Part-time
**Salary**: £10.50 per hour
**Benefits**:
- Company pension
- On-site parking
Schedule:
- 8 hour shift
Work Location: In person
Expected start date: 25/03/2024