Receptionist - Ed/ucc/minor Injuries
5 months ago
Please note that this post is shift work, and shift times are 8am - 4pm / 1.30 pm - 9.30pm. and 9.30pm-8am
East Lancashire Hospitals NHS Trust has a busy thriving Emergency Department and 2 Urgent Care Centre’s & a Minor injuries unit. We are currently seeking a highly motivated individual to join the reception team
The Emergency Department/Urgent Care has a busy 24 hour reception area, dealing with all patients arriving at the hospital via GP surgeries, Ambulance or self-referral.
We currently have a vacancy for a receptionist over 7 days. We offer a supportive environment within an enthusiastic and motivated team of Admin and medical staff. This post will require you to work at Royal Blackburn Hospital, Burnley Urgent care Centre & Accrington Minor Injuries Unit.
We are currently seeking a highly motivated individual to join the Reception team in the Emergency Department/Urgent Care, which is operational 24 hours a day, seven days per week.
The post holder will be expected to provide cover for sickness/absence, rostered bank holidays, and shift pattern times would alter according to the needs of the service.
Previous applicants need not apply
The post holder will work as a member of a team of Receptionists providing a customer orientated reception service to the public and administration service to clinical team in a busy fast paced service. This includes accurately inputting and updating patient details onto hospital systems and checking national databases as part of the registration process. A key part of this role also includes liaising with patients, relatives, medical, nursing and other stakeholders professionally, courteously and efficiently.
Your main base on appointment will be at the Royal Blackburn Hospital however you will be required to work on a temporary or permanent basis at any of the three sites (Accrington Victoria Hospital Minor Injuries Unit/Burnley UCC ) depending on the needs of the service.
A confident communicator, at all levels with the ability to display outstanding customer care skills. Excellent keyboard skills are essential with experience of working quickly and accurately under pressure.
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
1) To navigate/streamline patients presenting with illness or injury to the appropriate service.
2) To create and maintain highly sensitive and confidential UCC/ED/MIU Record Cards for all patients, retrieval of cards and oversee efficient operation of the units filing system.
3) Ensure accurate recording of patient’s demographics and personal details onto Cerner in accordance with Departmental Procedures and print Record Card to relevant station for Nursing Staff.
4) Print wristbands when booking patients into the department
5) Photocopying of patient record for other health care professionals as per Child Protection guidelines.
7) Implement manual procedures if there is a system failure and report any faults to the IT Department.
9) Schedule, prepare and notify appointments for Clinic’s, retrieval of patient record Cards for daily Dressings Clinic which involves close liaison with clinicians, implementing and updating Cerner documentation as appropriate. Registering/arriving patients on the Cerner system when arriving for daily Dressings Clinic
10) Schedule, prepare and notify appointments for Fracture Clinics, ENT Clinics, Eye Clinics, TIA Clinics, Urology Clinics and Acute Medicine Clinics, and prepare patient records for relevant clinics.
11) To cancel and rebook appointments liaising with patient.
12) Liaise with triage nurse/nursing staff when appropriate, informing them of any patient giving them cause for concern.
13) Good understanding of medical terminology.
14) Liaise with other health care professionals on site and other hospitals to arrange appropriate patient appointments.
15) Completion of relevant paperwork, obtaining of x-rays if necessary, and other appropriate documentation.
16) Recording, collation and calculation of daily, weekly, monthly statistics and faxing/photocopying to relevant departments.
17) Copy and prepare patient records for solicitors, retrieval and photocopy relevant information and complete necessary paperwork. Enter patient episodes onto Datix system
18) Responsible for the out-of-hours crash bleep to open the emergency doors upon Instruction from switchboard
19) Responsible for monitoring and admitting ambulance crew upon arrival with Patients
-
Receptionist - Ed/ucc/minor Injuries
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timePlease note that this post is shift work, and shift times are 8am - 4pm and 1.30 pm - 9.30pm. East Lancashire Hospitals NHS Trust has a busy thriving Emergency Department and 2 Urgent Care Centre’s & a Minor injuries unit. We are currently seeking a highly motivated individual to join the reception team The Emergency Department/Urgent Care has a busy 24...
-
Junior Sister/Charge Nurse
3 days ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob summary We are a very busy Emergency Department, covering a diverse population, and we are a Major Trauma Unit. We also have a dedicated 24hour Paediatric area. We accept patients who self present, arrive by ambulance or via Helimed. We cover Burnley Urgent Treatment Centre, Accrington Minor Injuries Unit along with the ED and Urgent Treatment...
-
Junior Sister/Charge Nurse
3 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob summary We are a very busy Emergency Department, covering a diverse population, and we are a Major Trauma Unit. We also have a dedicated 24 hour Paediatric area covered by paediatric registered nurses. We accept patients who self present, arrive by ambulance or via Helimed. We cover Burnley Urgent Treatment Centre, Accrington Minor Injuries Unit...
-
Health Care Assistant Coronary Care
1 month ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob overview The ED team at Royal Blackburn are looking to recruit Band 5 Paediatric staff nurses to join our busy and ever expanding team. We are a very busy department, covering a very diverse population, and we are also a major trauma unit. We are looking for self-motivated nurses to help take the department forward – you must be committed,...
-
Junior Clinical Fellow in Paediatrics
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe posts offer excellent experience and training in Paediatrics. East Lancashire Hospitals is the largest Acute Trust in the North West Region. The Paediatric Service is extremely busy with a wealth of clinical cases to learn from in the Acute and Outpatient settings. The case mix seen is very diverse due to the characteristics of the local population. We...
-
Receptionist
5 months ago
Blackburn, United Kingdom Premier Inn Full timeWe're currently recruiting in our Blackburn South (M65, J4) Premier Inn. Working 32 hours per week, paying up to £10.82 per hour. **Receptionist - Blackburn - Blackburn South (M65, J4) Premier Inn** Come and be a Receptionist at Premier Inn in Blackburn. As the friendly face of our hotel, use your fun personality and your customer service skills to...
-
Receptionist
5 months ago
Blackburn, United Kingdom Premier Inn Full timeWe're currently recruiting in our Blackburn South (M65, J4) Premier Inn. Working 16 or 24 hours per week, paying up to £10.82 per hour. **Receptionist - Blackburn South (M65, J4) Premier Inn -**Hotel** Come and be a Receptionist at Blackburn South (M65, J4) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service...
-
Front of House Receptionist
5 months ago
Blackburn, United Kingdom Jark Recruitment Full timeWe are looking for a smartly presented receptionist to be the face of a business centre in Blackburn, Lancashire. We are looking for a confident individual with excellent communication skills. Receptionist Job Duties: - Taking and directing calls through the business centre - Completing administrative tasks like filing and delivering and accepting mail -...
-
Business Centre Receptionist/administrator
5 months ago
Blackburn, United Kingdom Jark Recruitment Full timeWe are seeking a highly organized, detail-oriented and smartly presented individual to join our team as a Business Centre Receptionist/administrator based in Blackburn, Lancashire. Receptionist Job Duties: - Taking and directing calls through the business centre - Completing administrative tasks like filing and delivering and accepting mail - Maintaining...
-
Paediatric Staff Nurse
13 hours ago
Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob OverviewWe are seeking a dedicated and compassionate Paediatric Staff Nurse to join our dynamic Emergency Department team at East Lancashire Hospitals NHS Trust.This is an exciting opportunity for a motivated individual to contribute to the care of children and young people in our busy department.You will be part of a multidisciplinary team that provides...
-
Consultant in Trauma and Orthopaedics
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeWe are seeking to appoint 2 Consultants to work within the directorate of Trauma and Orthopaedic. The Consultant must be fellowship trained and comfortable dealing with all aspects of elective orthopaedics and trauma. Subspeciality interest in lower limb, arthroplasty, and revision arthroplasty is required. We expect this person to help deliver and...
-
Senior Clinical Fellow in Ophthalmology
6 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe post holder will be expected to work closely with colleagues and management in developing the ability of the department to respond to operational pressures together with clinical governance and longer-term service strategies. Proposed Outline Job Plan for the post holder will include as a minimum 1 theatre session, 1 admin, 1 audit/study plus...
-
Health Care Assistant
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe ED team at Royal Blackburn are looking to recruit Health Care Assistants to join our team We are a very busy department, covering a very diverse population. We are also a major trauma unit. We are looking for self-motivated HCA’s to help take the department forward - you must be committed, flexible and approachable with established hospital...
-
Pediatric Intensive Care Nurse
3 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom East Lancashire Hospitals NHS Trust Full time{"Job OverviewWe are seeking an experienced and passionate Registered Children's Nurse to join our Paediatric Emergency Department at Royal Blackburn Teaching Hospital. As a key member of our team, you will be responsible for providing high-quality care to children and young people who attend with serious illness or injury.The department has an 8-bedded...
-
Senior Clinical Fellow
4 weeks ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob overview The post is a Senior Clinical Fellow in Emergency Medicine, contracted for 40 hours with some opportunity paid additional hours via staff bank in both the Emergency Department at Royal Blackburn Hospital and the Urgent Treatment Centre at Burnley General Hospital Main duties of the job These posts are designed to attract those...
-
Rota Co-ordinator
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe MEC Rota Team are looking for a looking for an enthusiastic and highly motivated rota co-ordinator to join the team. The post holder will be part of the rota team, to producing and delivering accurate r otas for the medical teams in ED/UCC, Acute medicine and across MEC. Require to work 5 days per week You will be required to have excellent time...
-
Rota Co-ordinator
5 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeThe MEC Rota Team are looking for a looking for an enthusiastic and highly motivated rota co-ordinator to join the team. The post holder will be part of the rota team, to producing and delivering accurate r otas for the medical teams in ED/UCC, Acute medicine and across MEC. This is a part-time position with the successful applicant to be required to work 3...
-
Senior Sister
2 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob overview The ED team at Royal Blackburn Hospital are looking to recruit a Band 7 Senior Sister / Charge Nurse. We are looking for enthusiastic and motivated individuals that thrive in a fast paced environment and who aspire to deliver high quality care within a team of innovative professionals where every individual’s contribution is valued. ...
-
Health Care Assistant
3 months ago
Blackburn, United Kingdom East Lancashire Hospitals NHS Trust Full timeJob overview The ED team at Royal Blackburn are looking to recruit Health Care Assistants to join our team We are a very busy department, covering a very diverse population. We are also a major trauma unit. We are looking for self-motivated HCA’s to help take the department forward – you must be committed, flexible and approachable with...
-
Bank Custody Nurse/Paramedic
4 weeks ago
Blackburn, Blackburn with Darwen, United Kingdom HCRG Care Group Full timeAbout the RoleHCRG Care Group is seeking a skilled Registered Nurse or Paramedic to join our team in a custody healthcare role. As a clinical professional, you will be responsible for providing high-quality care to individuals in police custody.Key ResponsibilitiesUndertake comprehensive clinical assessments and provide care to individuals in police...