Associate Product Owner

3 months ago

London, United Kingdom SITA Switzerland Sarl Full time

Overview:
**Associate Product Owner - Border Management**:
The Associate Product Owner (APO) is responsible for maximizing the business value in software products delivered by Agile Scrum Teams.

The APO has a strong technical and operational understanding of the product and, as this is primarily an ‘internal facing’ role, they work closely with their Product Manager to gain a clear understanding of the business problems customers need the product to solve, as well as the vision and strategic direction of the overall portfolio.

In addition to this, the Associate Product Owner works directly with selected ‘partner’ customers to gain feedback on existing (i.e. delivered), ‘in-flight’ and proposed product features. The APO uses this input plus their own experience to define ‘what’ capabilities (i.e. value) the product should deliver and the relative priority of delivering these capabilities.

In order to deliver this value, the APO works hand-in-glove with their Scrum Team (or Scrum Teams in some cases) on a daily basis to scrub the Product Backlog, create Features and User Stories, define Acceptance Criteria, set priorities, attend team stand-ups, accept the ‘Done’ stories from the team, demo the work done by the team to the wider community and generally be available to the team on a daily basis to answer their questions on the nature of the features being developed. Furthermore, the APO will usually drive the ‘Design Partner’ process whereby a small number of selected SITA customers are provided with incremental software updates throughout the development process of a new release.

All requests for work to be performed by the Scrum Team are channelled through and prioritised by the APO.

Qualifications:
**What You Will Do**

**Responsibilities**:

- Fundamentally understands our customers’ business and the outcomes they want us to deliver. Works with the Product Manager to shape the Portfolio Vision.
- required to ensure the operability of the final solution.
- Contributes to the Product Vision with the Product Manager.
- Manages the Product Backlog.
- Populates the Product Backlog with artifacts that provides the next level of detail to support the delivery of the product road map as defined with the Product Manager.
- Specifies Functional requirements, Non‐Functional Requirements & Acceptance Criteria.
- Responsible for discussing the features of the product and supporting the functional analysis of the backlog and call out priorities of the roadmap. Knows the costs of a delivery (project or release) in the details and in real-time.
- Defines PI or Release time-boxes. Defines MVP for a release.
- Works with the Scrum Team to define Sprint goals. Attends Scrum team Daily Stand-ups.
- Attends Sprint Planning.
- Clarifies requirements for the team.
- Attends demos from the team showing their work.
- Accepts (or rejects) the team’s work during the sprint and at the End of Sprint Review. Demos the teams (accepted) work to the wider SITA community & customers.
- Runs the Design Partner Program. Demos early versions to customers.
- Is co-located with their Scrum Team(s).
- Defines PI or Release time‐boxes. Defines MVP for a release

**Who You Are**

Minimum of 2 years’ experience in a significant product owner function
- Experience of working directly with agile scrum teams
- Experience of working directly with customers
- Experience in Air Transport Industry highly desirable

**Knowledge and skills**:
Prior experience of working in a Product Ownership role in an Agile environment
- Comfortable with highly technical teams & able to communicate across technical & non-technical stakeholders
- Experience of creating and refining user stories and acceptance criteria
- Excellent knowledge of the IT industry and their economic drivers

**What We Offer**

SITA’s workplace is all about diversity many different countries and cultures are represented in our workforce, and colleagues who’ve been working here for decades collaborate with those just out of college and early in their careers. SITA is a place of change and constant improvement, where we're always pushing ourselves to find better ways of doing things smarter, quicker, easier, for us and our customers and for their customers too.

And we offer all the good stuff you’d expect like holidays, bonus, flexible benefits, medical policy, pension plan and access to world class learning.

**Welcome to SITA**

We design, build, and support technology solutions all with one vision to create easy air travel every step of the way. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Are you ready to explore the opportunities?

EEO STATEMENT - At SITA we believe that creating and nurturing an inclusive culture is about who we are as an organization, and as an employer. Diversity is more than a target to us, it’s a key

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