Sales Admin Assistant

7 months ago


Kidderminster, United Kingdom Forest Garden Full time

**National Account Assistant**

We are currently looking for an enthusiastic National Account Assistant to join our sales team. This is an exciting opportunity for somebody who is new to sales, and looking for a role where they will grow with the position, allowing you to make the role your own.

Working as part of the Sales - Trade Team, you will support National Account Managers (“NAM”) for both our Garden Centre and Builders Merchants customers. The primary function of the National Account Assistant role is to support the daily management and growth of business within our existing customer base. The post holder will support an existing NAM looking after one of our largest builder’s merchant groups.

**Roles and responsibilities**
- Daily tasks in support of the NAM as well as the wider team.
- Dealing with all day-to-day enquiries from customer base, escalating to the NAM as required/appropriate.
- Proactively seeking to grow existing business through targeted sales activity.
- Working closely with the Marketing function to ensure all products are listed online correctly in line with customer requirements, with appropriate imagery and content.
- Maintenance of price books to ensure up to date pricing strategy is adhered to, and invoice queries are minimised.
- Working with the Customer Services function to ensure queries and complaints are appropriately followed up and a satisfactory resolution is reached.
- Analyse relevant data and proactively engaging with customers both by telephone, video conferencing and face to face.
- Participate in internal sales meeting.
- Support the wider team at annual shows.

**Skills, abilities, and behaviours**
- Proactive and determined individual who thrives on working at pace, with an appetite to over achieve targets.
- Keen attention to detail and a high level of accuracy in all areas.
- Full working knowledge of Microsoft office software, with a particular focus on Excel, Word, and PowerPoint.
- Previous Sales and/or Marketing experience desirable but not essential.
- Skilled at planning and organising workload to ensure prompt and effective completion of tasks
- Good negotiation and influencing skills.
- An excellent communicator, both written and verbal.
- Maintain and observe a high degree of professionalism, always ensuring confidentiality.
- Willingness to travel to meet customers, driving license is essential.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Store discount
- Transport links

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person

Reference ID: FG-HT-NA


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