Patient Pathway Tracker Emergency Department

4 weeks ago


Hastings, United Kingdom East Sussex Healthcare NHS Trust Full time

We have some exciting opportunities to join our Emergency Department teams as a Patient Pathway Tracker.

You will use a proactive approach to maintaining patient flow in our busy Emergency Department.

You will be based at Conquest Hospital but there may be a requirement for cross site cover.
- Assist the Nurse In Charge with the efficient and smooth flow of patients through the Emergency Department
- Liaise with nursing and medical staff under the instruction of the Nurse in Charge in monitoring patient progress through the department
- Working under supervision of Clinical Admin Team Lead, take steps to expedite flow through the department
- Work closely with the Nurse In Charge to monitor and under supervision act on triggers that impede flow
- Monitor and track patient flow through the department using the electronic whiteboard system
- Support the nurse in charge and consultant body meet key quality performance indicators - 15 minute to triage, 15 minute hand over compliance, 1 hour to treatment, 4 hour standard
- Support the clinical staff to ensure timely discharges

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.



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