Logistics Administrator
2 weeks ago
I am partnering with a global client within the FMCG industry
Experienced Reverse Logistic Coordinator to work for a Global client based in Stockley Park West London
We are looking for a Logistics Coordinator who has experienced of managing a 3PL vendor, contracts, customs clearance and excellent administration and Customer service.
Duties
- Liaising and managing the relationship between the outsourced warehouse solution and the Company
- Ensuring that the outsourced company are meeting KPI's and SLA's
- Responsible for continuing to build, develop, drive efficiencies, and maintain reverse logistic processes
- Responsible for customer experiences within the reverse logistic process
- Accountable for inputting accurate data into the logistics software
- Responsible for the efficient delivery and collection of service orders to the engineer/ customer by liaising with courier companies
- Collaborative working with members of the team, other departments, customers, and third-party suppliers
- Create and implement a robust continuity plan and flexibility to adapt to logístical issues
- Chasing service job timed deliveries and obtaining P.O.D's
- Arranging collections via customers, other departments and third-party
- Manage collections with third-party courier companies
- Maintain tracking spreadsheets on service job collections
- Effectively handling the PDA collections and maintaining the tracking spread sheet
- Maintain spreadsheet data on P.O.D's for service jobs
- Ensure returned parts are taken off jobs in a timely manner
- Explore and resolve any discrepancies within service job returns
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.
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