Receptionist/administrator

6 months ago


Exeter, United Kingdom AGE UK EXETER Full time

1. Job Title: Receptionist / Administrator

2. Hours: 20 hours per week 9.30am - 1.30pm Monday to Friday

3. Duration of post: Fixed 1 Year Contract

4. Salary: £12.25 ph £12740 pa (£23569 pa pro-rata)

5. Responsible to: The Finance, HR, Admin Manager

6. Location: Age UK Exeter’s Offices, The Sycamores, Mount Pleasant Road, Exeter, EX4 7AE

7. Job Purpose To support the Admin Manager in all areas of administration for the charity, provide a friendly, informed, and efficient first point of contact, ensuring a positive customer experience. To liaise with Service Coordinators and our finance department passing on clear, concise information and providing specific admin support as required.

8 Main Duties

8.1 Act as first port of call for visitors & telephone callers. To provide a warm, friendly, and informed Reception service to the public, our service users, and families and to professionals working with older people.

8.2 Ensure a good knowledge of the services and activities provided by Age UK Exeter and to keep abreast of new developments including current volunteer vacancies and any other specific campaigns run by the organization.

8.5 Take and record card payments from clients and assist with any fundraising activities.

8.6 Refer enquiries to specific services as appropriate using Age UK Exeter’s specified databases. To enter and monitor statistics and client information and undertake other administrative ‘housekeeping’ as required.

8.7 Daily use of our CRM (Charity Log), both with data entry, finding information and creating reports.

8.8 To assist with the recruitment process for volunteers including DBS checking.

8.9 Undertake general office duties to include filing/photocopying, dealing with incoming and outgoing post, and monitor stationery stock levels and order as authorised.

8.10 Support the Admin Manager in managing the charity’s IT, building maintenance and risk assessments and in the provision of a high-quality admin service to all Age UK Exeter’s services.

8.11 To provide mutually agreed ad hoc cover.

8.12 To undertake training as required. 8.13 To undertake any other duties commensurate with the post.

9. Probationary Period: 6 months from commencement of post.

10. Annual Leave: 6 weeks including Bank Holidays on a pro rata basis.

11. Pension: Staff aged between 22 and state retirement age earning above the threshold for income tax will be automatically enrolled into the Scottish Widows Age UK pension scheme based on a 5% contribution by both employer and employee. Staff may opt out of the scheme within 30 days of receiving the scheme’s joiner’s pack for a full refund of any contribution made.

12. Sickness: Contractual sick pay is payable following 3 months’ service

13. Notice: 1 months’ notice is required in writing on either side. 1 week during probationary period.

Person Specification Receptionist/Administrator

Essential
- Energy and flexibility
- Attention to details at all times
- Warm, friendly personality with non-judgemental attitude
- Excellent inter-personal and communication skills, both over the phone and in person
- An understanding of, and sensitivity to, the needs of older people.
- Well-organised and able to prioritise tasks
- Ability to work well as part of a team and on own initiative
- Respect for older people and understanding of confidentiality issues
- Ability to maintain an air of calm in stressful situations
- Good written English skills Desirable
- Sense of humour
- Enquiring mind
- Confidence in handling money
- Good general level of education

**Job Type**: Part-time

Pay: £12.25 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



  • Exeter, United Kingdom Avocet Commercial Careers Full time

    **Avocet Commercial Careers is excited to present an excellent opportunity for an enthusiastic and motivated individual to join a leading firm in Exeter as Administrator/Receptionist.** This full-time role offers the chance to gain valuable on-the-job training and dedicated apprenticeship hours with DAMAR Training, providing a solid foundation for a career...

  • Weekend Receptionist

    4 weeks ago


    Exeter, Devon, United Kingdom Alexander House Care Home Full time

    Job Title: Weekend Receptionist - Administration and Business SupportJob Summary: We are seeking a highly organized and communicative Administrator to join our team at Alexander House Care Home. As a Weekend Receptionist, you will be the first point of contact for prospective residents and team members, creating a positive first impression and answering...

  • Receptionist

    6 months ago


    Exeter, United Kingdom City Gate Full time

    **Receptionist** **What We Offer Our Receptionists**: - Access to our Career Pathway, Apprenticeships and training and development courses - Free Meals - Weekly pay - 28 days holiday per year - 20% discount in all Young’s pubs and hotels - Share Save Scheme - Company Pension Scheme **What we look for in a Receptionist**: As the successful Receptionist...


  • Exeter, United Kingdom Accountants Inc. Full time

    We are a growing Accountancy practice looking for a Receptionist/Administrative Assistant to carry out administrative duties and deliver excellent customer service. Working in an accountancy practice you will also be given the opportunity to gain skills, experience and broaden your knowledge of the accounting world. Salary will be based upon relevant...


  • Exeter, United Kingdom Primary Care Recruitment Full time

    **Job responsibilities** **NB: This is a part-time role at 27 hours per week, please be willing and prepared to work late evening shift on Mondays (ends 20:00).** Excellent communication skills and a full understanding of practice procedures are a key part of the role and this extends to recognising patient need for alternative methods of communication and...

  • Receptionist

    2 months ago


    Exeter, United Kingdom CV-Library Full time

    Payrate: £11.44 per hour. Position: Receptionist Hours: 9.30-17.00, Monday to Friday About Us: Join our vibrant community in Exeter! We are seeking friendly and dedicated receptionist on a 2 month contract, with a view to extend. Key Responsibilities: Cover reception and greet visitors with a warm and friendly demeanour. Handle general...

  • Receptionist

    5 months ago


    Exeter, United Kingdom City Gate Full time

    **Receptionist** The Citygate is steeped in history, an old cotton mill and the Roman entrance to the city of Exeter. We are a proud member of the Youngs pub company, British and premium food served all day from the classic Fish & Chips to Roasts on a Sunday using seasonal ingredients. Wonderful individual rooms are tastefully decorated with the pub's...

  • Receptionist

    7 months ago


    Exeter, United Kingdom Channel Partners Group Full time

    We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. **Responsibilities**: - Greet and welcome guests as soon as they arrive at the office - Direct visitors to the appropriate person and office - Answer, screen and forward incoming phone calls - Ensure reception area is...

  • Receptionist

    4 days ago


    Exeter, United Kingdom Office Angels Full time

    Are you a warm and welcoming individual with exceptional organisational skills? Do you thrive in a fast-paced environment, where everyday is different? Our client, a reputable organisation in need of a Receptionist/Administrator, is looking for someone like you to join their team.Job Title: Temporary Receptionist/AdministratorLocation: ExeterDuration: 4...

  • Receptionist

    3 weeks ago


    Exeter, United Kingdom CV-Library Full time

    Are you a warm and welcoming individual with exceptional organisational skills? Do you thrive in a fast-paced environment, where everyday is different? Our client, a reputable organisation in need of a Receptionist/Administrator, is looking for someone like you to join their team. Job Title: Temporary Receptionist/Administrator Location: Exeter Duration:...


  • Exeter, United Kingdom Morar Living Full time

    **ABOUT US**: Morar Living's new purpose built facility, Escan Manor is situated in Exeter, Devon. It embraces small scale living and has been designed to deliver a luxurious but homely environment for residents. At Escan Manor Care Home, we believe that our residents should be assisted to live as full and active a life as possible within a caring and...

  • Receptionist

    1 month ago


    Exeter, United Kingdom CV-Library Full time

    Are you a friendly and organised individual? Do you enjoy providing excellent customer service and giving back to others? Our client is currently seeking a Temporary Receptionist to join their team on a part-time basis. Job Title: Temporary Receptionist Location: Outskirts of Exeter Duration: Fixed term, 4 - 6 weeks , ASAP start Hours: Minimum 4 days...

  • Receptionist

    2 months ago


    Exeter, United Kingdom Pertemps Full time

    Payrate: £11.44 per hour. Position: Receptionist Hours: 9.30-17.00, Monday to Friday About Us: Join our vibrant community in Exeter! We are seeking friendly and dedicated receptionist on a 2 month contract, with a view to extend. Key Responsibilities:Cover reception and greet visitors with a warm and friendly demeanour.Handle general enquiries and provide...

  • Receptionist - Exeter

    4 weeks ago


    Exeter, Devon, United Kingdom Compass Group UK Full time

    We are currently seeking a skilled Receptionist to provide exceptional customer service and administrative support within our Defence team.The ideal candidate will possess excellent verbal and written communication skills, as well as the ability to provide a warm and welcoming atmosphere for staff and visitors.Responsibilities will include answering incoming...

  • Receptionist

    5 months ago


    Exeter, United Kingdom My Dentist Full time

    An exciting opportunity has arisen for a receptionist to join our team here at My Dentist Exeter Post will be for 5 days per week including some Saturdays experience in the dental industry not essential as a customer focused attitude and drive to deliver excellent customer service are the most important. Role will involve greeting patients, making...

  • Weekend Receptionist

    1 month ago


    Exeter, United Kingdom Care Concern Group Full time

    Weekend Receptionist Administration and Business Support - Alexander House Care Home Contract: Part Time Salary: £11.44 per hour Shift Type: Weekends Our newly built care home is based in the charming suburb of Pinhoe, Exeter. We offer exceptional standards of Nursing, Residential, Dementia and Respite care for 67 residents. ...

  • Receptionist

    5 months ago


    Exeter, United Kingdom Norse Group Full time

    **Receptionist - South West Norse** - **Location**:County Hall, Exeter, EX2 4QD - **Salary**:£22,672.00 pro rata, equating to £10.90 per hour - **Hours per week**:10 - **Shift pattern**:Monday and Tuesday, 07:00am-12:00pm South West Norse represents the highly successful joint venture partnership between Norse Group and Devon County Council, providing a...

  • Receptionist

    6 months ago


    Exeter, United Kingdom Premier Inn Full time

    We're currently recruiting in our Exeter (M5, Jn 29) Premier Inn. Working 32 hours per week, paying up to £11.79 per hour. **Receptionist - Exeter (M5, Jn 29) - Premier Inn Hotel** Come and be a Receptionist at Premier Inn in Exeter (M5, Jn 29). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests....

  • Receptionist

    6 months ago


    Exeter, United Kingdom Cathedral Appointments Full time

    **£11 PER HOUR | EXETER CITY CENTER | TERM TIME ONLY** Are you an experienced administrator? Do you pride yourself on being organised and having a warm and welcoming persona? If so, we have a new role for a Reception Administrator based in Exeter. This is a full-time role, during term-time 8:00 - 17:00. Temporary position starting 4th September...

  • Receptionist

    6 months ago


    Exeter, United Kingdom Premier Inn Full time

    We're currently recruiting in our Exeter (Countess Wear) Premier Inn. Working 32 hours per week, paying up to £11.79 per hour. **Receptionist - Exeter (Countess Wear) Premier Inn - Hotel** Come and be a Receptionist at Exeter (Countess Wear) Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to...