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Secretary

4 months ago

Carlisle, United Kingdom Court Thorn Surgery Full time

Do you want to join a team delivering excellent healthcare across the Eden Valley?

Court Thorn Surgery are looking for a secretary to work 27 hours per week over 3 days. The Secretary role is for an enthusiastic, positive, self-motivated individual who can work both independently and as part of our growing administration team. To provide general secretarial support to the doctors and health professionals.

Our administration team meet regularly to discuss best practice and ways of improving our service; we work very closely with other teams within the practice and community.

In return we offer a friendly and welcoming working environment where you will be supported to develop your own skills, knowledge and experience.

**Main duties of the job**
- To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
- To make appointments and bookings as required.
- To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
- To retrieve medical records and assist the completion of medical/insurance records.
- File patient records and correspondence in patient medical records.
- To receive incoming and initiate outgoing telephone calls, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
- To assist with the gathering of statistics and information when required.
- To provide cover for members of the administration team during periods of sickness and annual leave.
- To receive and dispatch mail and maintain a pending system.
- Carry out any other tasks as requested by the Business/Assistant Business Manager.

**Academic/Vocational Qualifications**

4 x GCSE Grade A to C or equivalent

GCSE Grade A-C in Maths and English

**Experience**

Experience of dealing with the public

Excellent Admin, IT and data processing skills

**Knowledge and Skills**

Advanced numeracy skills

Excellent keyboard and computer skills including Microsoft office

Excellent communication skills (written and oral) Strong IT skills Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (Planning & Organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving & analytical skills Ability to follow policy and procedure.

**Qualities and Attributes**

Friendly, professional and approachable

An understanding, acceptance and adherence to the need for strict confidentiality

Ability to use own judgement, resourcefulness and common sense

Ability to work without direct supervision and determine own workload priorities

Ability to work as part of an integrated multi-skilled team

Able to work under pressure

Able to work in a changing environment

Able to use own initiative

Articulate and Numerate

Professional attitude and appearance

**Other**

Flexibility of working hours / able to work at the desired times

Car driver / clean licence

**Job Type**: Part-time
Part-time hours: 27 per week

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

Application deadline: 18/07/2023
Reference ID: Secretary