Client Services Partner

4 weeks ago

London, United Kingdom Venquis Internal Full time

**Client Service Partner**

**Reports to**:Head of Client Services

**Salary Package**:Base salary, commission, annual bonus, benefits

**Location**:UK/ Netherlands (Remote)
- At Venquis our Client Solutions team, Client Service team, and Talent Delivery team work together to find outcomes, not just individuals _.- It’s _impossible to sell to clients and source talent well at scale. With our unique model you don’t have to. Focusing on one aspect lets you move faster, so you get more from working on rewarding, large-scale solutions.**About the role**

Our Client Service division is the project facilitation and expansion function here at Venquis - f rom facilitating client deliverables and defining transparent project objectives to increasing client revenue opportunity. You will be responsible for the end-to-end delivery of our solution whilst obtaining high client satisfaction and driving business development opportunities. Your focus is to execute, expand and develop.

**About you**
- Articulate and credible
- Brings a positive ‘can do’ attitude
- Expert knowledge and experience within staffing solutions
- Proven track record of sales awareness and management
- Commercial awareness
- Adaptable (understands the business and can collaborate within a fast-paced environment)
- Desire to succeed and help others in your team succeed
- Resilient and persevering
- Strong verbal and written communication skills

**Responsibilities
**Execute:
- Meet and pitch the Venquis project delivery solution to new and existing clients
- Understand client roadmaps, define objectives, gather requirements, identify challenges and needs to create real time delivery solutions
- Account manage mid to large scale client projects
- Designing roadmaps to facilitate fluid delivery of projects working as a trusted advisor to support execution and further increase client revenue opportunities
- Dedicated, on site point of contact for all project enquiries to ensure visibility and communication for our clients
- Stakeholder management and engagement with HR and hiring managers to maintain influence throughout the project lifecycle

**Expand**:

- Strong commercial awareness to identify new opportunities for growth with the ability to upsell on the original project win
- Understanding of the Venquis product suite to maximise client order
- Partner with Sales to utilise your ‘on the ground’ knowledge to impact more revenue making opportunities

**Develop**:

- Super User and Product Owner of our SSAM Platform, enabling us to streamline our services and create transparent solutions for clients
- Assisting in the build of the Venquis Product suite
- Be a valuable part of the Venquis cycle, proactively bringing innovative ideas into the function develop our offering and support surrounding teams

**Measurements**
- Delivery of the project within the agreed timescale
- Client feedback
- Profitability of programme
- Add on sales

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