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Credit Controller
3 months ago
**Job Title: Credit controller.
Normal place of work:Epsom (KT19)
- parking onsite, 100% office based
Hours: 39.5 hours (Mon
- Thurs 08.00am
- 17.00pm and Fri 08.00- 16.30pm)**
May client requires someone to ensure the timely collection of all customer debt in order to meet the debtor days target set out by the company. Monitoring agreed credit limits and implement necessary steps if payment terms are exceeded and also assessing therisk of credit exposure and protecting credit risk. The ability to build customer relationships both internal and externally in order to drive cash collection.
**Key Responsibilities as the credit controller**:
- Administration of monthly statements, daily letters, and invoices, ensuring correct information is displayed on all documents
- Dealing with customer queries to ensure swift payment is made
- Credit check existing customers to ascertain correct credit limit, complete correct forms for each
- Processing and dealing with queried EDI invoices
- Reducing DSO & Assisting in Month End procedures including submission of statements
- Supplying copies of invoices and statements at customer request
- Liaise with other departments within the company to resolve any disputes
- Check customers have the correct payment terms and refer to Manager if a change is required
- Ensure all returned Direct Debit accounts are administered at month end
- Reviewing orders on hold and resolve promptly
- To ensure invoices and letters are sent out in the post daily & scan where applicable
- Maintaining consistency of calls and taking responsibility for any action required to resolve queries and gain prompt payment
- Refer non-payment accounts to manager for the next collection level
- To run the ‘Stop List’ and provide necessary paperwork for orders to be released
- Must be able to work under pressure & prioritise own workload
- Ensure the correct allocation of unallocated payments on account
- Investigate any omissions, discrepancies, and inaccuracies so the payment is posted correctly
- Ensure all outstanding invoices are collected on customer closures and notify relevant departments for equipment up-lift
- Issue “system generated” overdue letters
- Ensure customer accounts are maintained to reflect an accurate and tidy account by passing information and tasks to relevant department
- Provide monthly statements of accounts to all customers via Excel and SAP
**Experience**:
Essential
- Significant previous experience in a Credit Control position
- Competent in all Microsoft Office packages specifically Outlook, Excel, and Word
- EDI Systems
- Excellent communication skills
- Able to prioritise and follow-up on all tasks
- Able to communicate with other teams in a positive, firm manner
- Able to prioritise and take responsibility for own workload
- Excellent time management and organisational skills Desirable:
- Previous use of SAP & Dynamics D365