Service Coordinator

3 weeks ago


Ilford, United Kingdom Adecco Full time

CPAT Service Coordinator on a **Fixed Term 6 month contract**, £ 28,470.00 Per Annum to work with the Child Protection Team based locally within Ilford.

**Role Purpose**:
To assist the Head of Service and the management team to provide a high quality service, safely, professionally and within agreed or reasonable timescales.

**Key Internal Contacts**:
All social work staff and managers within children social care.

**Key areas for decision making**:
The post holder will build and maintain good referral pathways and relationships with key stakeholders in the department and in the community. They will be part of a team including professional staff that delivers services to children and vulnerable families.

**Other considerations**:

- Take ownership of a number of business critical pieces of work involving legal issues and child protection queries, resolving routine non-complex issues and escalating more complex issues to the Manager and/or the Head of Service
- Produce and maintain Excel spread sheets and ensure that high-level data remains accurate
- Liaise with the management team and professional workforce in order to monitor the progress of works and feedback on completion
- Assist social workers in coordinating the legal workspace, this includes training, monitoring and feedback
- Analyse proposed legislation, regulations, or rule changes to determine how the agency services could be impacted
- Contribute to improving the business, by putting forward new ideas and, when requested to do so, implementing change
- Manages documentation, including contracts, staff and clients records
- To maintain at all times a courteous, helpful and polite response to members of the public, Council Members, outside agencies and staff from other sections of the Council

To undertake any other duties appropriate to this area of work and consistent with the level of the post as may be required from time to time

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.


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