Receptionist - Grimsby

We currently have a Receptionist position available within the Patient Services Department at Diana, Princess of Wales Hospital working 22.5 hours per week Wednesday, Thursday and Friday on the busy Outpatients areas.

We are seeking for individuals to provide a welcoming, professional and courteous service to patients and visitors who visit the hospital. This customer facing role will be instrumental to the efficient running of all our Reception areas within Patient Services at Diana, Princess of Wales Hospital, therefore good communication and interpersonal skills, a friendly approach, being enthusiastic and motivated are all required skills for this post.

The post holder will be required to assist patients and visitors using a variety of communication methods, assisting visitors and providing directions.

We are looking for hard-working people who have good communication skills to be able to work both as an individual and within a team.

The individual should have strong organisational skills, excellent customer service (scheduling and re-booking of patients appointments) time management and attention to detail.

The nature of the post requires the post holder to have a high level of tact and diplomacy and adhere to the rules of confidentiality.

We’re a large organisation with three hospitals located in Scunthorpe, Grimsby and Goole. We also provide community services in North Lincolnshire. Our 6,500 members of staff care for and support a population of more than 400,000 people.

We encourage all our staff to innovate and adopt ‘best practice’ so we can deliver excellent care to our patients. We ask staff to live our values; kindness, courage and respect.

We are committed to recruiting the best people to work with us. You could be one of them.

In line with the General Data Protection Regulation (GDPR), the Recruitment & Workforce team will use and hold your personal data for the intended purpose and in line with the Recruitment & Workforce Privacy Statement.

“We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers”.

Please be aware that all new employees starting work with us will be charged for the cost of their DBS check, if it is required for their role.

We are committed to creating and maintaining a fair and supportive working environment and culture, where contributions are fully recognised and valued by all and staff feel empowered to carry out their duties to the best of their abilities. As employers we are committed to promoting and protecting the physical and mental health and well-being of all our staff. This underpins our values as set out in the NHS Constitution, supports us to be an Employer of Choice and ultimately enables our employees to support the effective care of our patients.