Receptionist/concierge (Weekends)

2 months ago


Grimsby, United Kingdom The Salvation Army Full time

**Working Hours**: 20 Hours Per Week

**Interview Date**: To be confirmed

The Booth Lifehouse in Grimsby provides accommodation and support to homeless men and women, 24 hours a day, 7 days a week. We have the following exciting opportunity for a part time Weekend Receptionist/Concierge with great communication skills and an enthusiasm for working with vulnerable homeless people, to join our team in ensuring our vision for high quality, outcome focussed support services is delivered.

**Key Responsibilities**:You will provide assistance with Housing Management functions in the Lifehouse, and will be the first point of contact for everyone accessing the centre. You will provide front of house services to our residents and deal with telephone calls, face to face enquiries and external visitors. Dealing with enquiries relating to accommodation, you will also work alongside support staff to ensure the service meets the needs of residents & service users.

**You will be able to demonstrate**:
A positive attitude, and a high level of motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes

Excellent customer service and relationship building skills, and the ability to provide efficient front of house administrative services

An ability to work in a busy environment, being solution focussed with good time management skills and the ability to prioritise and make decisions under pressure

An understanding of homelessness, legislation relating to Health and Safety and a commitment to the Safeguarding of service users and staff

Proficiency in the use of a range of IT packages

**In the job profile you will find the criteria required for the role - please make sure that you address this in your supporting statement.**

For an informal chat/visit to the centre, please contact Sharon on 01472 806143 (Mon-Fri 8am-12pm)

**In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.**

**_ Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy._



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