Customer Support Consultant Uk

3 weeks ago


Norwich, United Kingdom Epos Now Full time

**Job title**:Customer Support Consultant.

**Location**:UK, Norwich.
**Company**:Epos Now.

**Salary**:From £19,760 - £21,650 depending on experience, (scaling to £25,000) with uncapped commission.

**Working hours**:See shift patterns below.

**About the job**:
To ensure staff coverage to help all our customers across different countries (including USA), we have a rotating shift pattern for this role (which changes weekly), and you will be working from our Norwich office. The hours for these two shift patterns are 8.45am to 5.45pm, and 10am to 7pm, and you will be required to work one in every four Saturdays, and one in every eight Sundays.

**What will you do?**
- Achieve your targets for revenue and customer satisfaction.
- Nurture meaningful customer relationships.
- Accurately record all information in the CRM.
- Deliver exceptional customer service

**What do you get in return?**
- Earn uncapped commission pay on top of your salary.
- Career progression opportunities - our philosophy is to promote internally.
- Company bonus scheme.
- 24/7 access to a health and well-being online centre, with private medical and dental schemes.
- Exclusive retail, restaurants and travel discounts.
- Collaborative company culture with regular team building events.
- Company pension.
- 20 days annual leave (increasing a day each year), plus bank holidays.
- Free onsite parking at Norwich office.

**What do you need to apply?**
- Be proactive - you must be driven to succeed and hit your targets _(Essential) _
- Great organisation and attention to detail to manage your phone, diary and data systems. _(Essential) _
- Excellent communication skills across all mediums. _(Essential) _
- Resilience to bounce back from unhappy customers. _(Essential) _

Empathy for customers and the ability to remain calm and professional. _(Essential)_



  • Norwich, United Kingdom Epos Now Full time

    **About the job**: **What will you do?** - Achieve your targets for customer satisfaction. - Nurture meaningful customer relationships. - Accurately record all information in the CRM. Deliver exceptional customer service! **What do you get in return?** - Earn bonus on top of your salary. - Career progression opportunities - our philosophy is to promote...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £23,795.00 (and scaling to £27,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff coverage to help all our...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: From £19,760 - £21,650 depending on experience, (scaling to £25,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £21,750 (and scaling to £25,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff coverage to help all our...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant - Arabic Speaking **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £21,750 (and scaling to £25,000) with uncapped commission. **Working hours**:Mon - Fri | 9am - 6pm, some weekends **About the job**: To ensure staff...


  • Norwich, United Kingdom Epos Now Full time

    Why EposNowEpos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone. We proudly deliver a top customer service...


  • Norwich, United Kingdom Epos Now Full time

    **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: £21,750 - £23,250. **Working hours**:Mon - Fri | 2pm - 11pm, some weekends **About the job**: To ensure staff coverage to help all our customers across North America, and you will be working from our Norwich office within a team dedicated to the...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £21,750 (and scaling to £25,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff coverage to help all our...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £21,750 (and scaling to £25,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff coverage to help all our...


  • Norwich, United Kingdom Epos Now Full time

    Job title: Customer Support Consultant. Location: UK, Norwich. Company: Epos Now. **Salary**: Starting at £21,750 - £23,250 DOE Working hours: See shift patterns below. About the job: What will you do? - Achieve your targets for revenue and customer satisfaction. - Nurture meaningful customer relationships. - Accurately record all information in the...

  • Customer Consultant

    1 week ago


    Norwich, United Kingdom SLM Group Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Customer Consultant** at Toyota Norwich! - **Salary**: £42,000 OTE - **SLM Group Benefit Package**: - **Length**: Full Time/Permanent - **Role**: Customer Consultant - **Location**: SLM Toyota Norwich We are looking for someone enthusiastic and motivated to join our SLM Toyota Norwich...


  • Norwich, United Kingdom SLM Group Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Customer Consultant** at Toyota Norwich! - **Location**: SLM Toyota Norwich - **Role**: Customer Consultant - **Length**: Full Time/Permanent - **Salary**: £42,000 OTE We are looking for someone enthusiastic and motivated to join our SLM Toyota Norwich team as a Customer Consultant. A...


  • Norwich, United Kingdom SLM Group Ltd. Full time

    An exciting opportunity has arisen for an enthusiastic and ambitious **Site Support Consultant** at SLM Toyota Norwich! - **Location**: SLM Toyota Norwich - **Role**: Site Support Consultant - **Length**: Full Time/Permanent - **Salary**: From £21,200 - **Reporting to**: The Customer Experience Managers We are looking for someone enthusiastic and outgoing...


  • Norwich, United Kingdom DPD Group UK Full time

    Company Description - ** Contract Type**:Permanent / 40 Hours Per Week - ** Location**: DPD Norwich - Twickenham Road, Norwich NR6 6NG - ** Shift Pattern**: Monday to Friday - ** Hours of Work**: 10:00 to 18:00 Join us on our journey as we aim to be the UK’s leader in sustainable delivery, whilst ensuring our customers continue to receive a world class...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? Are you a recent graduate who is ready to start a career with a market-leading international technology company? All great companies start with great customer service and at Epos Now we are no different. We are doing some exciting things and can offer you an exciting career. You will...


  • Norwich, United Kingdom Nurseplus UK Ltd Full time

    Recruitment Consultant Location: Norwich Job Type: Full Time Permanent (Office Based) Salary: £24,000 + Profit Share Bonus Scheme Job Ref: NORWICH/RC/99 Here at Nurseplus, we are currently looking to hire a Recruitment Consultant for our office in Norwich. Nurseplus is a temporary healthcare recruitment agency, focusing on the private healthcare sector. We...


  • Norwich, United Kingdom Nurseplus UK Ltd Full time

    Recruitment ConsultantLocation: NorwichJob Type: Full Time Permanent (Office Based)Salary: £24,000 + Profit Share Bonus SchemeJob Ref: NORWICH/RC/99Here at Nurseplus, we are currently looking to hire a Recruitment Consultant for our office in Norwich. Nurseplus is a temporary healthcare recruitment agency, focusing on the private healthcare sector. We have...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Implementation Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: From £21,760 (can progress base salary to £25,700) with uncapped commission. **Working hours**:Full-time, Monday - Friday, 8pm to 5pm. **About the job**: As a customer...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Onboarding Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: From £21,760 with uncapped commission. **Working hours**:Full-time, Monday - Friday | 9am to 6pm. **About the job**: As a customer service onboarding consultant, you will be...


  • Norwich, United Kingdom Epos Now Full time

    Ready to start a career with a market-leading international company? **Job title**: Customer Support Consultant. **Location**:UK, Norwich. **Company**: Epos Now. **Salary**: Starting at £21,750 (and scaling to £25,000) with uncapped commission. **Working hours**:See shift patterns below. **About the job**: To ensure staff coverage to help all our...