Iscan Family Support Worker

6 months ago


Abergavenny, United Kingdom Aneurin Bevan University Health Board Full time

An exciting opportunity has arisen within the Family & Therapies Division to be part of the ISCAN (Integrated Support for Children with Additional Needs) Care Co-ordination service, an integral part of the three ISCAN sectors, delivering a service to children and young people with disabilities and developmental difficulties. The Family Support Worker will be based in Nevill Hall Children’s Centre, Abergavenny but may be expected to travel to alternative sites.

We require applicants who have previous experience of working with this vulnerable group of children and families. Post holders hold and manage a delegated caseload and will need to be able to assess the needs of children and families, being be accountable for the provision of a co-ordinated range of services to meet need. Excellent written and verbal communication skills will be required as will empathy and the ability to deal with sensitive emotional issues effectively. All successful applicants must be able to evidence that they can co-ordinate meetings between relevant professionals across health, education and social care, develop effective relationships and work safely in a lone worker situation.

Previous experience of working within a health, social care or education setting is essential and applicants with relevant experience will be considered favourably. If successful, you will be supported in the development of skills and knowledge in line with the role.

The post holder will be accountable for the provision of a co-ordinated range of services for children with disabilities and/or developmental difficulties, aged 0-18 years of age. The post holder will be an independent practitioner with the skills and ability to assess the needs of children and families liaising with the multidisciplinary team to secure appropriate provision. They will develop effective networks and maintain collaborative partnerships with relevant partner agencies such as education and social care.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Aneurin Bevan University Health Board is a multi-award winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your specialty or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff.

We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work.

Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. This includes the Grange University Hospital which provides specialist and critical care and is the newest addition to the clinical futures strategy opening in November 2020. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future.
- Effective communication with children, parents, colleagues and other agencies.

Empathy and the ability to deal with sensitive emotional issues effectively.

Ability to work within ABUHB Safeguarding policies.

Confidence to deal with other professionals from different partner agencies and advocating on behalf of the child & family.

Ability to be aware of, and to use, appropriate non-verbal methods of communication to ensure the wishes and feelings of the child are taken into account at all times.


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