Demand Control Administrator

6 days ago


Southampton, United Kingdom Glen Dimplex Heating & Ventilation Full time

**Main Purpose of Job**
Glen Dimplex Group is a world leader in intelligent electric heating and renewable energy solutions, as well as holding significant global market positions in domestic appliances, cooling and ventilation. We are engaged in developing industry leading solutions in all the sectors in which we operate.
We are currently looking to recruit an experienced administrator to support the Demand Control function within the Demand Planning team. The Demand Planning team provides a robust short, medium and long-term demand planning capability for the business.
Within this context, the Demand Control team is the key controller of demand within the order focused 0-3 and 0-6 months period (depending on supplier lead time), looking at real order intake vs Demand Plan, analysing, tracking abnormal demand and making integrated business decisions with all key stakeholders in the business to maximise opportunity and minimise risk to the demand plan.

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Accountabilities*

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Provide administrative support to the Demand Control Manager.
- Resolve any stock shortages within planning time fence (0-3 / 0-6 months) by matching orders to supply in close collaboration with commercial and sales order processing, to ensure best possible service levels.
- Develop a strong and collaborative link with GBS and Factory Supply, to ensure full and clear communication and resolution of any issues.
- Update the period forecast role and tactical maintenance of the demand plan within the 0-3 0-6-month horizon, to ensure customer demand is not lost during events such as supply issues.
- Fully integrate with the Demand Planners in sharing insights and changes in short term demand to provide data and analysis into the 3-24 / 6-24 -month planning picture.
- Build relationships with internal commercial, supply and GBS along with external customer teams, to assist in the improvement of demand and supply KPIs.
- Ability to role model our values and behaviours across GDHV
- Ensure all departmental tasks and functions are undertaken in a safe manner in accordance with the company Health and Safety policies, procedures and management system.

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Skills, Knowledge and Expereince*

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ESSENTIAL*
- Highly analytical, with the ability to present complex data concisely to all levels in the organisation.
- Strong ability to manage and prioritise multiple activities while maintaining accuracy and meeting deadlines.
- Strong problem-solving skills and ability to prioritise key activities.
- Highly numerate, with strong IT skills including advanced Excel and PowerPoint skills.
- Excellent communicator focused on building and maintaining strong working relationships across the business
- An enthusiastic, proactive approach to work, with a positive “can do” attitude, capable of delivering results within tight deadlines
- Proven ability to work on own initiative with minimum supervision

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DESIRABLE*
- Experience working in a changing environment
- Strong working knowledge of ERP forecasting systems, SAP would be an advantage.

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COMPETENCIES*
- Positive can-do attitude
- Curious and always looking for ways to improve
- Able to take ownership of tasks
- Demonstrates honesty and integrity
- The ability to plan-ahead, set goals and organise effectively to achieve objectives
- Customer focused and driven to exceed excellence
- Flexible and adaptable to change
- Team player who encourages positive communication and respect

**Job Type**: Contract


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