Fulfilment Administrator
6 days ago
Shaw Healthcare are recruiting a Fulfilment Administrator to join our team based at our head office in St Mellons, Cardiff.
**Salary** - £22'500 - £23'000 DOE
**Hours**:
- Monday - Friday 9am - 5pm (Hybrid working once training has taken place - 2 days working from home per week)
**Location**:
- Ty Shaw, Links Business Park, St Mellons, Cardiff CF3 0LT
**Benefits**:
Employee Ownership Trust - To date each full time employee has received £1850 tax free bonus
Work towards a QCF qualification and excellent development/promotion opportunities
Our Refer a Friend bonus scheme (earn up to £1000)
Paid annual leave 20 days per year plus bank holidays
Pension scheme
Retail discounts and vouchers
Holiday discounts
Online benefits and cashback rewards
Employee Assistance Programme to all contracted staff including face to face counselling.
**Objectives**
To work with the Team in providing an effective and comprehensive HR, Recruitment and Agency Fulfilment service within Shaw healthcare and support the Group’s Corporate Plan objectives and vision and values.
To work with the Services and agency suppliers to ensure all staffing requirements are achieved.
To provide excellent standards of customer service through recruitment and agency fulfilment.
**Principal duties**
Liaise with key stakeholders including Service Managers and Administration teams to understand the requirements for all assigned temporary resourcing requirements.
For temporary shift cover, support the services through liaising with agencies to ensure that the correct staffing levels and skills mix are achieved.
Ensure temporary staff are cleared to work by checking external systems and training records to ensure they meet the compliance requirements to work within our services and added them to our approved agency worker system
Be the first point of contact to the Agencies providing temporary staff
Maintain the Rota system accurately and promptly to eliminate the risk of any over/under staffing
Process invoices and billing queries in line with our guidelines
**Relationships**
To establish and maintain good relationships with Agencies, Managers, Administrators and Applicants
To always represent Shaw healthcare in a professional manner
**Essential Criteria**
IT literate, including the use of basic range of software packages
Effective written and verbal communication skills
Being an effective team member and also able to work with mínimal supervision
Be approachable, responsive and empathic
Satisfactory police check and check against barred lists
**Desirable Criteria**
Experience of working in a care or agency environment
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