1st Line IT Support

3 days ago


Stockport, United Kingdom Manchester Staff Ltd Full time

**1st Line IT Support - Stockport**

Manchester Staff are working with a leading IT Support company based in Stockport who are looking to add a 1st Line Support Engineer to their team. The role is based in the office Monday to Friday.

**The role**:

- Looking after a group of companies who outsource their IT Support to our client.
- You will be answering telephone support calls with a view to resolve any issues over the phone and by utilising remote support software such as TeamViewer.
- Help to set up computers, upgrade basic hardware such as RAM as and when required, fix day to day issues and escalate more difficult issues to the relevant teams.

**Required Skills**:

- Windows 10 & 11 experience.
- Familiar with Office 365, Anti Virus Software and PC Health Checks.
- Basic Hardware experience (The tole is 90% software focussed).
- Experience using TeamViewer or similar.
- Previous experience as a 1st Line Support Engineer or similar.

**The package**:

- Salary of £25,000.
- On site parking.
- A clear career progression plan.
- Company pension scheme.

**About Manchester Staff**:
Manchester Staff are a specialist recruitment business focused on delivering highly experienced and reputable permanent staff to local businesses.

**We can offer**:

- Free support and advice to help you with your job search.
- Full interview support including a pre-interview call with a specialist consultant and coaching on interview tips and techniques.
- After placement support.


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