1st Line Support
4 days ago
We are looking for someone with strong interpersonal and communication skills, who is looking to join a friendly team environment and with a genuine passion for IT.
**The role**:
Ticket system management
1st line software and hardware support
Assistance on IT projects when necessary
Providing and responding to support requests using remote support tools and help desk systems
Escalation of 2nd and 3rd line support when required
**Experience**:
Active Directory
Office 365
Exchange
Hardware and software support
Group policies
Network Support
Connectivity experience (desirable)
**About yourself**:
Excellent communication skills
1 years' experience within an IT support environment
Ability to effectively prioritise workloads
A willingness to learn and develop
This is a fantastic opportunity to join a progression company with excellent opportunities to upskill and develop your technical skills. Benefits of the role include 25 days holiday plus Bank Holidays and NEST Pension
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