Quality Assurance Coordinator

6 months ago

North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full time

This role as Quality Assurance Coordinator is expected to manage the quality provision of our apprenticeship programmes; ensuring compliance in line with Ofsted and ESFA standards. The post will be responsible for managing the sources of apprenticeship funding and facilitating quality improvement and standardisation across the apprenticeship services; of which we provide 6 standard qualifications in house.

The post holder will uphold professional competence in the sector and develop apprenticeship projects in line with our apprenticeship mission and strategy.

They will also be responsible for leading on the quality processes to assure best practice provision of apprenticeship programmes supporting efficient and effective development for our apprentices.

It is essential that the post holder role models compassionate and inclusive leadership by engaging, enabling, and empowering others; using coaching to promote ownership of learning and quality improvement; and facilitating team working and collaboration across organisational boundaries.

The main duties of this role are;
To ensure the provision of quality procedures and practice are in place and are robust across the Apprenticeship team ensuring accuracy and consistency of assessment judgements across all delivered apprenticeship curricula.

To identify issues and trends set against national standards across all Apprenticeship curricula supporting, advising assessors, tutors and educators.

To lead on quarterly Self-Assessment Report and update the Quality Improvement plan

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

**The main expectations of the role include**:
To ensure the provision and co-ordination of efficient and effective Learning and Development Services, leading and managing for a dedicated Business Unit.

To contribute to the formulation, agreement and delivery of the Learning and Development Strategy and also the Human Resources/Organisational Development Strategy and Action
Plan by providing a high quality service to ensure the organisation meets a range of key performance indicators relating to Learning and Development.

To ensure the use of robust systems and processes that support both Learning and Development and Organisational Development, delivering upon key objectives and outcomes as required.

To ensure the use of Learning and Development interventions that are fit for purpose including the review and re-commissioning arrangements in order to meet the Learning and Development requirements for the Business Unit and wider Trust.

To ensure that the associated learning needs of staff within the Business Unit are met by using blended learning methods.

Working in partnership with Business Unit’s to ensure appropriate systems and processes are in place for Trust and regulatory requirements in relation to the delivery of the Business Unit’s Learning and Development Plans.

To contribute to quantitative and qualitative reports and board papers regarding Learning and Development issues and activities (with clear action plans and forecasting of activity as required) for the Business Unit.

To attend Business Unit meetings providing guidance and support in relation to Learning and Development.

To jointly plan, implement and deliver business unit Learning and Development Plans, Managing progress and action plans ensuring that plans are delivered against KPI’s as required.

To provide day to day management and supervision for the Learning and Development Team.

To demonstrate personal leadership and cultural development of a Learning and Development function which demonstrates best practice and enables staff with individual learning needs to access offerings by the Trust.

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